Relationship between Email: and Email Addresses fields in Active Directory

Posted on 2008-10-06
Last Modified: 2010-03-17

In AD, I notice there are two fields for email addresses.

The first is in the General tab, and named E-mail:

The second is in the E-mail Addresses tab, where you can add SMTP addresses.

I was wondering what the relationship between the two fields was? And how does RUS fit in?

Question by:kam_uk
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
LVL 23

Expert Comment

ID: 22648773
The E-mail field in the General tab always show the user Primary Email Address, which is the one in BOLD in the Email Address tab. It doesn't matter how many additional smtp addresses you added the field always display the primary one.

LVL 23

Expert Comment

ID: 22648781
Recipient Update Service doesn't fit in AD. It only fits in ESM.

Author Comment

ID: 22649145
Thanks, but doesn't RUS create the email address?
Ransomware: The New Cyber Threat & How to Stop It

This infographic explains ransomware, type of malware that blocks access to your files or your systems and holds them hostage until a ransom is paid. It also examines the different types of ransomware and explains what you can do to thwart this sinister online threat.  

LVL 23

Accepted Solution

ormerodrutter earned 500 total points
ID: 22649280
Recipient policy creates the email address (thats where you setup the default email domain for your users). RUS is only updating the GAL.

Author Comment

ID: 22650305
Ah, sorry...what I meant to say was, does Recipient Policy create the mail address in the E-mail Addresses tab, or in the General > Email: section?

I sometimes notice that the two are different?
LVL 23

Expert Comment

ID: 22676816
Recipient Policy creates email address in the Email Address tab. The box in General>Email only shows the PRIMARY email address for that users.

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
Group policies can be applied selectively to specific devices with the help of groups. Utilising this, it is possible to phase-in group policies, over a period of time, by randomly adding non-members user or computers at a set interval, to a group f…
how to add IIS SMTP to handle application/Scanner relays into office 365.
This video discusses moving either the default database or any database to a new volume.
Suggested Courses

624 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question