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Outlook 2003 Multiple Personal Folders

Posted on 2008-10-06
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Last Modified: 2012-08-14
Same issue as others here. Tried the following:
frmcache rename, delete profile and recreate then import pst, deleted reg entries under MSS profiles key.
Still no luck. A second Personal Folder appears identical to the main one. If I try to close it it says object not found.
Pulling out what hair I have left.
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Question by:polysci
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redrumkev earned 250 total points
ID: 22655848
Polysci,

How are you doing?

See if this helps:
http://www.sperrysoftware.com/Outlook/Outlook-Duplicates.asp#QB
and
http://www.experts-exchange.com/Software/Office_Productivity/Groupware/Outlook/Q_20917335.html
and
http://www.wiredbox.net/Forum/Thread261883_How_do_I_get_rid_of_multiple_personal_folders_in_Outlook_2003.aspx

Hope these help, I know that they might be similar to other things you have seen, but in the "wiredbox.net" posting above, the "ghost" article seems like it might help.

Kevin
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Author Comment

by:polysci
ID: 22660053
Redrumkey,

The ghost folder tip from outlook-tips.com seems to be the fix. Deleted the reg entry and opened Outlook and was able to "close" the ghost personal folders. So far it's working. Still don't know what caused it.
Thanks again.
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LVL 23

Expert Comment

by:redrumkev
ID: 22660959
polysci,

Dare I answer your question of:

"So far it's working. Still don't know what caused it."

Perhaps it was "A GHOST"? LOL - I sometimes wonder, because issues like this happen when for no other reason, they just should not, right?

Thank you for the grade!
Kevin
0
 

Author Comment

by:polysci
ID: 22661042
redrumkev,
The funny thing is the end users first comment: "This happened to my PC at home too!"

I suspect something they tried doing. Never saw OL2003 do it before. Maybe a Windows update?

Thanks for pointing me in the right direction, again.

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LVL 23

Expert Comment

by:redrumkev
ID: 22661234
Most likely - USER ERROR!

If it is a windows update issue, usually a quick google search will find about 100,000 pages with the resolution or soultion. This one has little or no support, thus it probably is the user trying to do something like get their own "personal folder", for work e-mail and one for non-work email, or some other idea like that!
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