?
Solved

It appears that a virus replace my x64 bit version of TranscodingService.exe for Exchange 2007 was replaced with a x32 version. Where would I find another copy of the x64 bit version?

Posted on 2008-10-06
5
Medium Priority
?
710 Views
Last Modified: 2013-11-29
Apparently, a recent virus on my 64 bit Exchange 2007 server had replaced the TranscodingService.exe with a 32 bit version of the executable. Where can I find a replacement 64 bit version of the TranscodingService.exe  executable?

EVENT LOG ENTRY:

The program or feature "\??\G:\Exchange\ClientAccess\owa\bin\DocumentViewing\TranscodingService.exe" cannot start or run due to incompatibility with 64-bit versions of Windows. Please contact the software vendor to ask if a 64-bit Windows compatible version is available.

 
0
Comment
Question by:KvMcCabe
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 3

Expert Comment

by:bribri007
ID: 22650527
have you tried a repair from the add/remove programs menu?  If that doesn't work, you can probably copy the file from another exchange install if available.

Do you have a backup of the server from which you could pull the file?
0
 
LVL 3

Expert Comment

by:bribri007
ID: 22650539
err scratch the repair option.  I don't see one know that I'm looking...
0
 
LVL 3

Accepted Solution

by:
bribri007 earned 1000 total points
ID: 22650695
If you haven't installed the update described in http://support.microsoft.com/kb/953747 you could obtain that, and that should replace the file you are having trouble with.
0
 

Author Comment

by:KvMcCabe
ID: 22650731
Ok, I'll give it a try later, since the server will probably require a restart and I don't want to disturb the end user clients.
0
 

Author Closing Comment

by:KvMcCabe
ID: 31503439
I was able to download the Exchange 2007 SP1 as you suggested, but I wasn't able to install it due to open process issues. I was able to however, extract the 64 bit version of the necessary file from the Exchange 2007 SP1 upgrade directory and replace it for the incorrect 32 bit version.
0

Featured Post

Portable, direct connect server access

The ATEN CV211 connects a laptop directly to any server allowing you instant access to perform data maintenance and local operations, for quick troubleshooting, updating, service and repair.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article shows how to use a free utility called 'Parkdale' to easily test the performance and benchmark any Hard Drive(s) installed in your computer. We also look at RAM Disks and their speed comparisons.
Compliance and data security require steps be taken to prevent unauthorized users from copying data.  Here's one method to prevent data theft via USB drives (and writable optical media).
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…
How to fix incompatible JVM issue while installing Eclipse While installing Eclipse in windows, got one error like above and unable to proceed with the installation. This video describes how to successfully install Eclipse. How to solve incompa…
Suggested Courses

801 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question