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How do i fix and issue with sending out an email through outlook SMTP connecting to an IMAP server...?

Posted on 2008-10-06
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Last Modified: 2013-11-30
I am trying to send emails from outlook 2003, but it does not work. I am able to receive, but not send. I am connecting to an IMAP server. I emptied out the hosts file and I flushed the dns. I suspect it is an issue with comcast blocking port 25... may I please get some advice or workarounds on this? thanks!
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Question by:cgaviria
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war1 earned 2000 total points
ID: 22651445
Hello cgaviria,

1. Check if Outlook is in Offline mode. In Outlook go to File and make sure Work Offline is not selected.

2. Register an important send/receive library file.  Go to Start > Run and type regsvr32 inetcomm.dll

3. Check if antivirus email check is slowing sending and receiving.  Disable it. Check if other programs running in the background is interfering. Disable one at a time the Firewall, antispyware, antispam, and all Norton programs.

4. In the account settings, Advanced settings, change the server timeout time from 1 min to 5 min

5. Check if outgoing mail server authentication is required. Select that option in account settings and use same settings as incoming server

6. Your ISP may be blocking port 25. Try using alternate port 587.

If no joy, you need to use your ISP SMTP server to send out emails.

7. Create a new Outlook profile.
http://www.outlook-tips.net/howto/profile.htm

8.  Check with email provider Tech Support to determine if server is having trouble.

Hope this helps!
war1
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Author Closing Comment

by:cgaviria
ID: 31503475
thanks for the tips man.
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