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Cannot connect to wireless network.

Posted on 2008-10-06
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Last Modified: 2013-11-09
I have a wireless network that I am unable to connect to from this Inspiron 1525 running Windows Vista.  The network is detected in the available networks but will not connect. There are two other laptops that have no issues connecting to to the network so I know the router is configured correctly. I have tried resetting the router to default settings with no security but was still unable to connect. Also, I have been able to connect to other wireless networks with this laptop. Can you suggest any other steps I should try?
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Question by:WTDC
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Darius Ghassem earned 125 total points
ID: 22651535
Go into the Wireless Utility then find the Wireless Network you are trying to connect to then delete the profile that is saved for the network. Once the profile is totally removed then to a restart and try to connect again.
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by:WTDC
ID: 22704430
Unfortunately this did not solve the problem. Is it possible that the built-in wireless adapter is just not compatible with the router for some reason?
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Expert Comment

by:Darius Ghassem
ID: 22704634
If the wireless adapater isn't compatible with a Wireless N router that doesn't support g or b technology. Try again. Make sure your delete the saved profile then close the Dell Wireless Utility out then go back in to see if it is still listed and if it is then you need to delete again because it didn't remove. Once you don't see the profile anymore then restart. I have had this happen on more then one time. Make sure you are typing the correct access code.
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