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Windows needs to install driver software for your Microsoft WPD FileSystem Volume Driver (Iomega USB Drive MHD20-U)

Posted on 2008-10-06
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Last Modified: 2013-11-14
I recently got a new Dell Precision T7400 with Vista Business OS. When I boot up or when I attach an Iomega USB Drive MHD20-U, I get a pop-up that says "Windows needs to install driver software for your Microsoft WPD FileSystem Volume Driver" with the options to allow that or wait til later. I've allowed it a couple of times only to have it repeat the same message/problem next time. I've told it "later" a few times, too and either way the drive seems to be working fine. Is there a way to "really" install the driver software once and for all... or get it to stop telling me about it?
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Question by:BobArnett
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4 Comments
 
LVL 59

Expert Comment

by:LeeTutor
ID: 22651876
Sheesh!!  Iomega has a jillion different products, but I could find nothing with the name you typed.  I THINK it might be this one, Iomega Micro Drive 340 megabyte, and according to the Support page for it, there is no Vista driver:

https://iomega-na-en.custhelp.com/cgi-bin/iomega_na_en.cfg/php/enduser/cci/platform.php?prod_lvl1=8&prod_lvl2=96&p_prods=8,96&p_pv=2.96&p_sid=Hs75-Ffj
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Author Comment

by:BobArnett
ID: 22655203
Mine is a Mini Hard Drive 20GB not a Micro Drive and I did finally find this page with the right device by entering my Serial Number not the Model Number.
https://iomega-na-en.custhelp.com/cgi-bin/iomega_na_en.cfg/php/enduser/warranty_validator.php?p_icf_6=MYAF490556&p_sid=HqkzjHfj&x=6&y=10
but then on this page
https://iomega-na-en.custhelp.com/cgi-bin/iomega_na_en.cfg/php/enduser/std_adp.php?p_faqid=18750&p_sid=HfDRmHfj&p_lva=&p_sp=&p_li=
it says the Mini Hard Drive is not supported in Vista. Now the key word his is "supported". I have found that although not "supported", many devices actually do work in Vista. So anyway, I'm still hoping to find some trick to be able to at least tell Vista to not keep reporting this "error".
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Accepted Solution

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LeeTutor earned 1000 total points
ID: 22668415
Well, I don't know what else to tell you.  I haven't found any way of suppressing that message...
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Author Closing Comment

by:BobArnett
ID: 31503489
Not what I wanted to hear but nevertheless most likely the only answer there is.
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