SRS report in Dynamics CRM only outputs partial report
Posted on 2008-10-06
We have created a quoting solution for MS Dynamics CRM that allows us to create quotes for our customers. At the end of the process, users execute an SRS report from within CRM that should pull the customers name, contact info, salesperson info, products, and our boilerplate and create a report that salespeople can then provide to the customer.
We had this report working previously. It consisted of the main report and 3 sub-reports. The three sub-reports consist of the cover page, line items, and finally the boilerplate. When we are in CRM and we execute the report, the preview prints fine and we are able to see every single page that should be in the report.
The problem is when we attempt to output the report. If we attempt to print or save the report/quote to a PDF, only the cover page and line items are printed., the boilerplate is cut off. It is previewing just fine on from within CRM, but it is cut off when printed or output.
Any help in troubleshooting this issue would be greatly appreciated. If someone would like copies of the SRS report itself, please let me know.