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We have a MS Server 2008 acting as a webserver and since upgrading users to Vista connectivity issues

Posted on 2008-10-06
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Last Modified: 2012-05-05
We have a MS Windows 2008 server being used as a webserver with a shared databases folder on it that users access via a logon script (contains only MS Access db's)  Since ugrading users to Vista Business from XP they are having problems maintaining a solid connection to it.  The connection will get slow and then they will reboot and they cannot reconnect to it, the only way is to reboot the server and then they can connect and see the server on the network.  When this happens the server cannot be seen from any workstation or even the other Windows 2008 fileserver although I can logon to it remotey and services connecting to it from the website can access those databases such as member's logging in and conference registrations.  There's no errors in the logs that indicate an issue and of course a reboot is only a bandaid for the problem.  
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Question by:dbarnes2
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LVL 17

Expert Comment

by:Andres Perales
ID: 22653075
Have you checked that your Vista clients firewalls are allow exceptions, or to test you can just turn them off for a bit and test connectivity as well as the firewall on Windows 2008?
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Author Comment

by:dbarnes2
ID: 22653112
the clients do allow exceptions, but is there one specifically you are referring to? What about the firewall on the Win 2008 box what exception needs to be made for that?
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Author Comment

by:dbarnes2
ID: 22653178
I turned off the firewall on one the user's machines then logged off and back on and no luck still doesn't connect.
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Author Comment

by:dbarnes2
ID: 22653211
I can also ping the server from the workstations but I just can't connect to it
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Author Comment

by:dbarnes2
ID: 22653633
I have one of the old xp machines on the network and I remoted into that and I can access the server fine from that machine so it's something with Windows Vista and Windows server 2008 because like I said before I cannot access the server from the other Windows 2008 fileserver when this happens
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LVL 17

Expert Comment

by:Andres Perales
ID: 22668789
Is file and print sharing enabled for all the vista boxes?
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Accepted Solution

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Andres Perales earned 500 total points
ID: 22668811
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Author Comment

by:dbarnes2
ID: 22670342
the file sharing service was stopped on the server, and we couldn't restart it manually.  it looks like the backup agent was the issue and we reinstalled it and rebooted the server, thank you very much for all your help
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