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mail mesage rejected for one user

i have a user that has problems sending e-mails to one company(several different people within the company).  Occassionally she will be able to get one through to this company, but 99% failure.  She has no problem e-mailing out to other addresses.  i and several other accounts can send emails to these address she is having issues with.  this is the message she gets back.  using windows server 2003, exchange Version: 6.5.7638.1.  any ideas or help would be appreciated.

            The e-mail system was unable to deliver the message, but did not report a specific reason.  Check the address and try again.  If it still fails, contact your system administrator.

Microsoft Mail Internet Headers Version 2.0
From: postmaster@
To: Yolanda_Vera@
Date: Wed, 3 Sep 2008 14:35:25 -0500
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-status;
      boundary="9B095B5ADSN=_01C8CC856EDDE8540007D224mailserver.."
X-DSNContext: 7ce717b1 - 1194 - 00000002 - 00000000
Message-ID: <2YsfIaPGR0000d16f@mailserver.gisd.org>
Subject: Delivery Status Notification (Failure)

--9B095B5ADSN=_01C8CC856EDDE8540007D224mailserver..
Content-Type: text/plain; charset=unicode-1-1-utf-7

--9B095B5ADSN=_01C8CC856EDDE8540007D224mailserver..
Content-Type: message/delivery-status

--9B095B5ADSN=_01C8CC856EDDE8540007D224mailserver..
Content-Type: message/rfc822

X-MimeOLE: Produced By Microsoft Exchange V6.5
Content-class: urn:content-classes:message
MIME-Version: 1.0
Content-Type: multipart/alternative;
      boundary="----_=_NextPart_001_01C90DFC.3677EC5E"
Subject: COBRA
Date: Wed, 3 Sep 2008 14:35:24 -0500
Message-ID: <E58FE6555F04374A88DC73948FCDB8900D2A3A6F@mailserver.>
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
Thread-Topic: COBRA
Thread-Index: AckN/DYXOYP6m7D1RC6MKSv3+HI6wA==
From: "Vera, Yolanda" <Yolanda_Vera@>
To: <kimb@boonchapman.com>

------_=_NextPart_001_01C90DFC.3677EC5E
Content-Type: text/plain;
      charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

------_=_NextPart_001_01C90DFC.3677EC5E
Content-Type: text/html;
      charset="us-ascii"
Content-Transfer-Encoding: quoted-printable


------_=_NextPart_001_01C90DFC.3677EC5E--

--9B095B5ADSN=_01C8CC856EDDE8540007D224mailserver..--

            <mailserver.gisd.org #5.0.0 smtp;550 5.0.0 Message Rejected>
0
wavetech
Asked:
wavetech
  • 2
1 Solution
 
tenaj-207Commented:
Wavetech,

Have you asked the company blocking her email to white-list her?
0
 
wavetechAuthor Commented:
i have, but have not had a confirmation that it was done.  i will call them again to see.
0
 
wavetechAuthor Commented:
it was there email filter causing the problem.  the whitelist didnt really help, but i was able to work with them to fix the problem.  thanks
0

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