I added a new user in active directory (new hire at a client of mine). The user appears to not be added to the global address list and its been about a week. All of the other users in the past have worked fine. But the problem is i use a fax program called Zetafax. Zetafax gets it user list by exporting the exchange global address list and integrates the users account to their email. I can't do this for this user because when it pulls the address list she is not on it.