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Outgoing calls and presented number

Posted on 2008-10-06
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Last Modified: 2013-12-27
I have PRI E1 interface.
Whenever I am trying to make a call outside my number is displayed as a main only.
I have range of phones numbers: 11223300-55

Example: users 11223350 trying call number 98765432 and the number which is displayed is: 11223300

I don't how/where to set up it, that if 11223350 is calling outside his number is displayed as 11223350.

Thanks for any help.
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Question by:d3m00n
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DaveA66 earned 500 total points
ID: 22658785
Hi

By default with the IP Office, if a user has a DDI number, that is usually the number that is presented when dialling out. If the user has no DDI, they present the main billing number. (I am assuming that your PRI will operate the same as in the UK)
If you need to manually set the OG presentation, for each user, create a shortcode in the User _> Shortcode tab such as
SC ?
Number .s<number to be presented>
Fearure Dial.

Sometimes, when crosiing telco's, the modified number can get stripped out, and just the main billing number gets presented.
You will also need to check with your telco to see if they support the end user modifying the number to present.
Hope that helps!

Dave
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Author Closing Comment

by:d3m00n
ID: 31503600
DaveA66,

Thanks for info. In reality problem was on the provider side but two guys ealier didn't see it.

Anyway thanks for help.
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