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How can i install the driver from my wireless conection of my OMPAQ PRESARIO C700 ?

Posted on 2008-10-06
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Last Modified: 2013-11-09
I have the Compaq PRESARIO C700, i have downloaded all the compatibles drives from hp page, but it doesn't work, and it is driving me crazy.

HP Product Detection tell me my computer is a PRESARIO C7002LA, but even so. any of those driver make my wireless works.

I really don't know if it is the wrong driver, or do i have to do something special?
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Question by:felny
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14 Comments
 
LVL 51

Expert Comment

by:Netman66
ID: 22655536
It's an Atheros AR242x 802.11abg card.

If you have the right drivers then one of two things may be wrong.

1)  The wireless card is bad.
2)  The wireless radio is turned off (either a switch located on the case or in the BIOS).

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Author Comment

by:felny
ID: 22659001
ok, fine. Where can i find it?
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LVL 51

Expert Comment

by:Netman66
ID: 22659687
According to Compaq, you have a Broadcom wireless card.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-57604-1&lc=en&dlc=en&cc=us&product=3571534&os=2093&lang=en

Make sure the radio is turned ON or it won't find it.
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by:felny
ID: 22659868
Or maybe you need to read again what i posted here.
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Expert Comment

by:rindi
ID: 22669182
Are you sure it is a c7002la? I can't find that model on the HP site. If it is a c702la, then it looks as if different wireless NICs are built into that model. One seems to be an intel pro and the other a broadcom NIC. You might be able to find out which you have by checking the invoice for the PC, or maybe by using an online chat with HP.

Also, did this work previously? If yes, and if you have made sure the radio is switched on, you could do a system restore to when it still used to work. Also check your device manager, does it show any exclamation marks?

Many HP's have a button on the case which you have to press to turn the wireless on. This button usually has a symbol that looks like an antenna, and there should also be a small lamp that indicates if it is on or not. If there is no button, look for a function key combination (All this should be explained in your manual, so read that).
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LVL 44

Expert Comment

by:Darr247
ID: 22674623
I agree with rindi... I've never seen confirmation that the wireless is enabled.

The wireless switch is callout #2 in the attached image.
It has an LED in the button that is amber when disabled, and blue when the wireless is turned on.
HP-G7000Series.png
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Author Comment

by:felny
ID: 22678914
The wireless can't be enable before the driver is installed.
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LVL 44

Expert Comment

by:Darr247
ID: 22682925
In my experience the switch can enable and disable it whether the driver is installed or not. If you toggle the switch and it's not changing from amber to blue, try a different wireless card.
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Author Comment

by:felny
ID: 22687226
Good for you my friend. But in my whole experience, you can't turn On the swith without a driver installed. at least hp, compaq or toshiba. The lan card is integrated. I just need the right driver.
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LVL 44

Expert Comment

by:Darr247
ID: 22695182
> The lan card is integrated.

Not according to this page,
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01278539&lc=en&dlc=en&cc=us&rule=20225&product=3571534

But that's ok... good luck; I'm unsubscribing from this thread now.
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Author Comment

by:felny
ID: 22702470
Integrated or not integrated. The notebook comming with the lan wireless card when i bought it. This is important to make a good reading for this thread..
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Accepted Solution

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felny earned 0 total points
ID: 22799600
I just wanted to share the solution with all you. The driver for C702LA wasn't wrong, but for some reason the network wasn't ready to get able for this wirelees. i just did the next step:

1) Right clik on the wirelees network and diagnose.
2) Then, start the services of windows for wirelees network. It was not running (stopped)

And Voilet.
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