Improve company productivity with a Business Account.Sign Up

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 7540
  • Last Modified:

How can i install the driver from my wireless conection of my OMPAQ PRESARIO C700 ?

I have the Compaq PRESARIO C700, i have downloaded all the compatibles drives from hp page, but it doesn't work, and it is driving me crazy.

HP Product Detection tell me my computer is a PRESARIO C7002LA, but even so. any of those driver make my wireless works.

I really don't know if it is the wrong driver, or do i have to do something special?
0
felny
Asked:
felny
  • 6
  • 3
  • 2
  • +1
1 Solution
 
Netman66Commented:
It's an Atheros AR242x 802.11abg card.

If you have the right drivers then one of two things may be wrong.

1)  The wireless card is bad.
2)  The wireless radio is turned off (either a switch located on the case or in the BIOS).

0
 
felnyAuthor Commented:
ok, fine. Where can i find it?
0
 
Netman66Commented:
According to Compaq, you have a Broadcom wireless card.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-57604-1&lc=en&dlc=en&cc=us&product=3571534&os=2093&lang=en

Make sure the radio is turned ON or it won't find it.
0
NEW Internet Security Report Now Available!

WatchGuard’s Threat Lab is a group of dedicated threat researchers committed to helping you stay ahead of the bad guys by providing in-depth analysis of the top security threats to your network.  Check out this quarters report on the threats that shook the industry in Q4 2017.

 
felnyAuthor Commented:
Or maybe you need to read again what i posted here.
0
 
rindiCommented:
Are you sure it is a c7002la? I can't find that model on the HP site. If it is a c702la, then it looks as if different wireless NICs are built into that model. One seems to be an intel pro and the other a broadcom NIC. You might be able to find out which you have by checking the invoice for the PC, or maybe by using an online chat with HP.

Also, did this work previously? If yes, and if you have made sure the radio is switched on, you could do a system restore to when it still used to work. Also check your device manager, does it show any exclamation marks?

Many HP's have a button on the case which you have to press to turn the wireless on. This button usually has a symbol that looks like an antenna, and there should also be a small lamp that indicates if it is on or not. If there is no button, look for a function key combination (All this should be explained in your manual, so read that).
0
 
Darr247Commented:
I agree with rindi... I've never seen confirmation that the wireless is enabled.

The wireless switch is callout #2 in the attached image.
It has an LED in the button that is amber when disabled, and blue when the wireless is turned on.
HP-G7000Series.png
0
 
felnyAuthor Commented:
The wireless can't be enable before the driver is installed.
0
 
Darr247Commented:
In my experience the switch can enable and disable it whether the driver is installed or not. If you toggle the switch and it's not changing from amber to blue, try a different wireless card.
0
 
felnyAuthor Commented:
Good for you my friend. But in my whole experience, you can't turn On the swith without a driver installed. at least hp, compaq or toshiba. The lan card is integrated. I just need the right driver.
0
 
Darr247Commented:
> The lan card is integrated.

Not according to this page,
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01278539&lc=en&dlc=en&cc=us&rule=20225&product=3571534

But that's ok... good luck; I'm unsubscribing from this thread now.
0
 
felnyAuthor Commented:
Integrated or not integrated. The notebook comming with the lan wireless card when i bought it. This is important to make a good reading for this thread..
0
 
felnyAuthor Commented:
I just wanted to share the solution with all you. The driver for C702LA wasn't wrong, but for some reason the network wasn't ready to get able for this wirelees. i just did the next step:

1) Right clik on the wirelees network and diagnose.
2) Then, start the services of windows for wirelees network. It was not running (stopped)

And Voilet.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

The 14th Annual Expert Award Winners

The results are in! Meet the top members of our 2017 Expert Awards. Congratulations to all who qualified!

  • 6
  • 3
  • 2
  • +1
Tackle projects and never again get stuck behind a technical roadblock.
Join Now