Link to home
Start Free TrialLog in
Avatar of racsrv
racsrv

asked on

"Connect to" dialog box for old Exchange profile keeps popping up after Launching Outlook 2007 and connecting to new Exchange profile.

I just switched from one hosted exchange service to another. I'm in Windows XP and using Outlook 2007.  I set up a new profile for the new Exchange acount and deleted the profile for the old account.   Now when i launch Outlook I get the logon for my new hosted exchange, which works fine, but for some reason the old exchange host logon pops up shortly afterward.  I don't understand why this is happening since I deleted the profile for the old hosted exchange account.  Any ideas would be greatly appreciated.
Avatar of ormerodrutter
ormerodrutter
Flag of United Kingdom of Great Britain and Northern Ireland image

Any other POP3 account in your Outlook?
Avatar of racsrv
racsrv

ASKER

No other mail acoounts.  Only one profile for web hosted exchange.
Please run Detect and Repair in outlook - let us know if there is still problem.
Avatar of racsrv

ASKER

Detect and Repair (now Diagostics in Outlook 2007) come up clean.
Avatar of racsrv

ASKER

I also deleted and recreated the profile, but still getting "Connect to" dialog box for old excgange profile after connecting to new profile.
Go to Control Panel and open MAIL (without Outlook close).
Select Show Profile under the Profiles section and see if there is more than one profiles within.
Avatar of racsrv

ASKER

Sorry only my new hosted exchange profile is listed under Mail profiles.
When you open Email Accounts, check if you have anything setup in Internet Calendar  Address books?
I am also having the same problem.  I went as far as uninstalling Outlook and then reinstalling.  I then deleted all profiles before setting up the new one and it still tries to connect to the old host.  This happens on both machines that I have set up so far.
ASKER CERTIFIED SOLUTION
Avatar of ctsmequon
ctsmequon

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial