Hello, I have a new user on an exisiting machine. The OS is Winxp, Sp3, Office 2007(upgraded from 2003) and CRM 3.0. Once we created a new profile, I tried to install CRM and got errors. I finally renamed the original profile, downloaded the latest CRM client install(CRM 3.0c) and it seemed to install correctly. When I launched Outlook the CRm toolbars came up, but asked me for login info to accesss the CRM server. It did not like the login credentials, gave me an authentication error, now everytime I launch Outlook it gives a CRM error, but won't let me try the credentials again. I renamed the profile back to the original, relooged in and CRM works fine. Any thoughts?