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Adobe Acrobat installation error 1327

Posted on 2008-10-06
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Last Modified: 2012-05-05
I just did a fresh install of my OS (Vista 32 Ult). Having a fresh install, I downloaded Adobe Acrobat Reader and installed it. I then got an Error (Error 1327) having to do with an invalid H:\ drive. I haven't done any hardware changes nor does any of my apps pointing to an H drive. Can someone help? I tried to go to Adobe but their knowledge base is useless and takes an hour just to get a simple query.
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Question by:amoray
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hewittg earned 500 total points
ID: 22656171
Seems this error for an office install is the same for your problem.  Others have said the resolution works.

http://support.microsoft.com/?kbid=327763

Glenn
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Expert Comment

by:816JDE
ID: 32682539
I found this on another site, tried it on a Windows 7 system that was having a problem with Quickbooks Updates and the same 1327 error and it worked flawlessly. I am posting it here in the hopes that EE will distribute it across the multiple messages regarding this error:
"It would seem that when you go into the elevated security mode during
installation, all your shares are lost! The reason being that you are
now "Administrator" and the shares are user specific. Makes sense in
theory but is mucho annoying in practice.

So here's how you solve it:
1. Disconnect the previously mapped network drive from Windows
Explorer.
2. Right click on Command Prompt in the Start Menu and selected Run
As Administrator.
3. Typ "Net Use y: \\servername\sharename"
4. Exit out of the command prompt
5. Open Windows Explorer
6. Click 'Map network drive' menu item
7. Select the y: drive and typed \\servername\sharename into the
Folder box.

Not very intuitive, but it works!

EASIER WAY: If you already have a mapped network drive, just do steps
2-4 and it should work...essentially you map it once for the user,
once for the administrator. (can't we all just share stuff and get
along?)"
Thanks to andreasrosboch for this post on the www.vistax64.com site!
JDE
 
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