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Why does Windows XP start up slow after installing the My Book

Posted on 2008-10-06
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Last Modified: 2012-08-14
I installed a WD MyBook Essential USB External hard drive on to my Dell Dimension 8200.  The installation went fine and the drive seems to be operating fine as well except when windows restarts.  Everytime Windows is restarted, it takes up to 5 minutes for Windows to come up.  It sits at the "Windows is starting up..." screen for about 5 minutes then finally comes up.  I disconnect the USB cable from the My Book and Windows starts up normally.  I searched around, but could not find an answer.  

System info:
OS Name      Microsoft Windows XP Home Edition      
Version      5.1.2600 Service Pack 2 Build 2600      
OS Manufacturer      Microsoft Corporation      
System Name      OFFICE      
System Manufacturer      Dell Computer Corporation      
System Model      Dimension 8200      
System Type      X86-based PC      
Processor      x86 Family 15 Model 2 Stepping 4 GenuineIntel ~1993 Mhz      
BIOS Version/Date      Dell Computer Corporation A05, 4/18/2002      
SMBIOS Version      2.3      
Windows Directory      C:\WINDOWS      
System Directory      C:\WINDOWS\system32      
Boot Device      \Device\HarddiskVolume2      
Locale      United States      
Hardware Abstraction Layer      Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"            
Time Zone      Eastern Daylight Time      
Total Physical Memory      1,280.00 MB      
Available Physical Memory      745.30 MB      
Total Virtual Memory      2.00 GB      
Available Virtual Memory      1.96 GB      
Page File Space      1.48 GB      
Page File      C:\pagefile.sys      
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Question by:pbadra
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Expert Comment

by:kind4me
ID: 22656186
set the windows image acquisition to disabled and reboot.  Let me know if that speeds it up.  
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Author Comment

by:pbadra
ID: 22656251
I disabled WIA in services and restarted.  No change.  
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LVL 93

Expert Comment

by:nobus
ID: 22657485
is there a software starting for the mybook?  disable it at startup for testing
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Author Comment

by:pbadra
ID: 22665759
There no software that I know starting from the My Book.  There is software installed that came on the My Book.  If there is software, how do I disable it?
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LVL 93

Expert Comment

by:nobus
ID: 22666703
in the run box, type msconfig
select startup tab
disable all items you wish not to astart at startup
reboot and test
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Accepted Solution

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pbadra earned 0 total points
ID: 22849472
I ended up moving the My Book to a different computer and it worked.
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