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Outlook 2003 - Unable to copy/move folders as private items exist

Outlook tells me it's unable to copy/move folders as private items exist. I'm trying to copy from one mailbox to another and it keeps stating this.

I have tried reinstalling Outlook 2003 and applying SP3. Any ideas why this is happening?

Thanks in advance.
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DReade83
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DReade83
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1 Solution
 
David LeeCommented:
Hi, DReade83.

Are there any private items in the folders?
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DReade83Author Commented:
There may be. It belongs to someone in HR so don't want to go rooting through it. :-)

I've had an idea though... if I export the whole mailbox to a PST, and import it into the other mailbox, would that work?
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David LeeCommented:
If you sign on as that HR person, then I expect it will work.  Otherwise, I'm not sure.
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Exchange_GeekCommented:
Why not simply ExMerge the data out to PST - rather than logging on with the user account - let the user continue using their outlook - unless that HR person is comfortable of you using their machine and take out time to export info into PST.

Once you have the PST in hand, create a new mailbox and provide the PST back to them or import them using Data File Management in OL
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