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Outlook 2003 - Unable to copy/move folders as private items exist

Posted on 2008-10-07
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Last Modified: 2012-05-05
Outlook tells me it's unable to copy/move folders as private items exist. I'm trying to copy from one mailbox to another and it keeps stating this.

I have tried reinstalling Outlook 2003 and applying SP3. Any ideas why this is happening?

Thanks in advance.
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Question by:DReade83
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Expert Comment

by:David Lee
ID: 22657695
Hi, DReade83.

Are there any private items in the folders?
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Author Comment

by:DReade83
ID: 22657777
There may be. It belongs to someone in HR so don't want to go rooting through it. :-)

I've had an idea though... if I export the whole mailbox to a PST, and import it into the other mailbox, would that work?
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LVL 76

Expert Comment

by:David Lee
ID: 22657790
If you sign on as that HR person, then I expect it will work.  Otherwise, I'm not sure.
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Exchange_Geek earned 500 total points
ID: 22658105
Why not simply ExMerge the data out to PST - rather than logging on with the user account - let the user continue using their outlook - unless that HR person is comfortable of you using their machine and take out time to export info into PST.

Once you have the PST in hand, create a new mailbox and provide the PST back to them or import them using Data File Management in OL
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