Can't Access Network Computers using Linksys RV042 Router and Linksys QuickVPN

I created a user and a certificate through the Linksys RV042 router and copied the certificate into the Quickvpn directory as stated in the manual. I am able to make a connection to my network at work. When I click on my network places I can see all my work computers. (They are all on the same domain)

However I cannot access them when I click on them. It say I need permission to access.

If I go to run, I can type \\ which is the static IP of one of my servers. The user and password window pops up. If I put in my administrator password it doesn't work. However if I put in administrator with the domain extension eg:administrator@ITA.COM and the password I can then access the servers shared folders.

How come I cant  access the network as if I was at work. At work I just plug my computer into the network and I can access all the shared files.

I want to be able to click on my shared files on my laptop from home and have access to the folders. Also one of my applications wont launch because it needs to access a server through a shared drive.

What did I forget to do?

I did disable my firewall on the my remote. I am not sure my servers  have a firewall enabled.
Who is Participating?
giltjrConnect With a Mentor Commented:
when logging on to a computer that is part of a domain you need to specify if the user-id is a domain or local user id.  You do this by either specifying the domain name or not specifying the domain.

When you are at work, you are most likely logged on using a domain ID, which will automatically get passed to the server you are attempting to connect to.

When you are at home, it would automatically pass the user-id and password that you are logged on to your computer with, which I would assume is not your work domain user-id and password.

When you just put in "user" it is assuming a local user-id on the computer  you are attempting to connect to, which may not be a valid user-id on that server.  If you put in user@domain then it will validate against the domain security store.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.