Solved

Message History log shows end point as "submitted to Categorizer

Posted on 2008-10-07
2
517 Views
Last Modified: 2013-11-30
I have an issue with some emails with attachments not being delivered. I have made sure there are no restrictions on the AV softwares etc and for information simple emails without attachments go through fine.
Example: 1/2 dozen lines of text with 1MB attachment sent to two users. Email without attachment gets through. After checking mesage logging the log reports as follows:
10/3/2008 7.47 AM SMTP: Message submitted to Advanced Queuing
10/3/2008 7.47 AM SMTP: Started Message Submission to Advanced Queue
10/3/2008 7.47 AM SMTP: Message Submitted To Categorizer
Thats it! - it ends there and doesnt process to Que for routing/Que for local delivery etc etc

Not sure whats happening with the email. Any help would be great.
0
Comment
Question by:boomerbostock
2 Comments
 
LVL 1

Expert Comment

by:boabbruce
ID: 22657539
Have you run the troubleshooting tool?

http://www.microsoft.com/downloads/details.aspx?familyid=4bdc1d6b-de34-4f1c-aeba-fed1256caf9a&displaylang=en

Also turn up  logging on the  categoriser and check the event viewer afterwards.

right click the server in ESM select properties then diagnostic logging tab.
0
 
LVL 33

Accepted Solution

by:
Exchange_Geek earned 500 total points
ID: 22657604
If its getting stuck in Categorizer - there are three things to blame - permissions, anti-virus exclusions, active directory - dns settings.

What i would recommend to you
1) Check anti-virus exclusions:
http://support.microsoft.com/kb/328841
http://support.microsoft.com/kb/823166
http://support.microsoft.com/kb/245822

2) If possible please stop the AV services and restart SMTP services.
3) Increase diagnostic logging for MSExchangeTransport to 7 through registry.
http://technet.microsoft.com/en-us/library/aa997825(EXCHG.65).aspx

0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
The viewer will learn how to set up a document for the web and print and the recommended PPI for printing.
XMind Plus helps organize all details/aspects of any project from large to small in an orderly and concise manner. If you are working on a complex project, use this micro tutorial to show you how to make a basic flow chart. The software is free when…

919 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now