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Userprofile size limit exceeds because of crm 9 MB metafile.xml

Posted on 2008-10-07
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Last Modified: 2013-11-24
Every time Outlook opens with the crm client, it creates a 9 mb metafile.xml in the userprofile. The limit of the userprofile i 30 mb and is exeeded every time. Thus the user cannot shut down unless they delete the file. I need replace or loose the file.
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Question by:cyncronit
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10 Comments
 
LVL 15

Expert Comment

by:WilyGuy
ID: 22659947
I have never seen CRM do that.  Is the literal name "metafile.xml"?
What directory is that located in the user profile (and on what OS with what version of Outlook?)

If you open Outlook in Safe Mode does it still get created?

Do you have any Sharepoint (MOSS) integration with Outlook or CRM?
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LVL 15

Expert Comment

by:WilyGuy
ID: 22659949
and is this the Offline Support added client?
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Author Comment

by:cyncronit
ID: 22666824
Yes that's the name and it is located in the userprofile\application data\microsoft\mscrm\metadata

I will try Safe mode.

No Sharepoint int.

No not the offline version.

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Author Comment

by:cyncronit
ID: 22668168
In safe mode crm is not loaded, and the file is not created.
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LVL 15

Expert Comment

by:WilyGuy
ID: 22677124
Strangely, I searched for it and didn't find it, but when I drill to that location, I do find it.

Any idea how over your limit the file makes you?  Can the limit be raised?
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LVL 15

Expert Comment

by:WilyGuy
ID: 22677859
OK, I played around with it a bit.
I renamed the folder and closed and re-opened outlook.  No recreation.
I closed outlook, AND closed the host process (from the icon in the task tray) and re-opened.  It then recreated the file (and directory) and it was exactly the same size that it was previously.  mine is 11MB, so you should feel fortunate with your small file :)

There isn't much information out there (as you have surmised) so beyond a call to Microsoft where they will likely tell you that it is necessary for the Outlook client....I think raising your profile limit is the "easier" way to go.
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Author Comment

by:cyncronit
ID: 22678186
Yes but the roaming profile limit is max. 30 MB as it is now or "no limit". I cannot live with no limit, the login time will increase to much.
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LVL 15

Expert Comment

by:WilyGuy
ID: 22678667
Can you script the removal of the file on a logout event?
It will get recreated each time for each user and that may add some time to the front end, but maybe a viable workaround?
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