Solved

Userprofile size limit exceeds because of crm 9 MB metafile.xml

Posted on 2008-10-07
10
473 Views
Last Modified: 2013-11-24
Every time Outlook opens with the crm client, it creates a 9 mb metafile.xml in the userprofile. The limit of the userprofile i 30 mb and is exeeded every time. Thus the user cannot shut down unless they delete the file. I need replace or loose the file.
0
Comment
Question by:cyncronit
  • 5
  • 3
10 Comments
 
LVL 15

Expert Comment

by:WilyGuy
ID: 22659947
I have never seen CRM do that.  Is the literal name "metafile.xml"?
What directory is that located in the user profile (and on what OS with what version of Outlook?)

If you open Outlook in Safe Mode does it still get created?

Do you have any Sharepoint (MOSS) integration with Outlook or CRM?
0
 
LVL 15

Expert Comment

by:WilyGuy
ID: 22659949
and is this the Offline Support added client?
0
 

Author Comment

by:cyncronit
ID: 22666824
Yes that's the name and it is located in the userprofile\application data\microsoft\mscrm\metadata

I will try Safe mode.

No Sharepoint int.

No not the offline version.

0
U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

 

Author Comment

by:cyncronit
ID: 22668168
In safe mode crm is not loaded, and the file is not created.
0
 
LVL 15

Expert Comment

by:WilyGuy
ID: 22677124
Strangely, I searched for it and didn't find it, but when I drill to that location, I do find it.

Any idea how over your limit the file makes you?  Can the limit be raised?
0
 
LVL 15

Expert Comment

by:WilyGuy
ID: 22677859
OK, I played around with it a bit.
I renamed the folder and closed and re-opened outlook.  No recreation.
I closed outlook, AND closed the host process (from the icon in the task tray) and re-opened.  It then recreated the file (and directory) and it was exactly the same size that it was previously.  mine is 11MB, so you should feel fortunate with your small file :)

There isn't much information out there (as you have surmised) so beyond a call to Microsoft where they will likely tell you that it is necessary for the Outlook client....I think raising your profile limit is the "easier" way to go.
0
 

Author Comment

by:cyncronit
ID: 22678186
Yes but the roaming profile limit is max. 30 MB as it is now or "no limit". I cannot live with no limit, the login time will increase to much.
0
 
LVL 15

Expert Comment

by:WilyGuy
ID: 22678667
Can you script the removal of the file on a logout event?
It will get recreated each time for each user and that may add some time to the front end, but maybe a viable workaround?
0
 

Accepted Solution

by:
ee_auto earned 0 total points
ID: 23268966
Question PAQ'd, 500 points refunded, and stored in the solution database.
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Deploying a Microsoft Access application in a Citrix environment is not difficult but takes a few steps. However, Citrix system people are often of little help, as they typically know next to nothing about Access. The script provided here will take …
Having trouble getting your hands on Dynamics 365 Field Service or Project Service trial? Worry No More!!!
The viewer will learn how to use the =DISCRINV command to create a discrete random variable, use this command to model a set of probabilities and outcomes in a Monte Carlo simulation, and learn how to find the standard deviation of a set of probabil…
The viewer will learn how to use a discrete random variable to simulate the return on an investment over a period of years, create a Monte Carlo simulation using the discrete random variable, and create a graph to represent the possible returns over…

679 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question