Solved

Userprofile size limit exceeds because of crm 9 MB metafile.xml

Posted on 2008-10-07
10
475 Views
Last Modified: 2013-11-24
Every time Outlook opens with the crm client, it creates a 9 mb metafile.xml in the userprofile. The limit of the userprofile i 30 mb and is exeeded every time. Thus the user cannot shut down unless they delete the file. I need replace or loose the file.
0
Comment
Question by:cyncronit
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 3
10 Comments
 
LVL 15

Expert Comment

by:WilyGuy
ID: 22659947
I have never seen CRM do that.  Is the literal name "metafile.xml"?
What directory is that located in the user profile (and on what OS with what version of Outlook?)

If you open Outlook in Safe Mode does it still get created?

Do you have any Sharepoint (MOSS) integration with Outlook or CRM?
0
 
LVL 15

Expert Comment

by:WilyGuy
ID: 22659949
and is this the Offline Support added client?
0
 

Author Comment

by:cyncronit
ID: 22666824
Yes that's the name and it is located in the userprofile\application data\microsoft\mscrm\metadata

I will try Safe mode.

No Sharepoint int.

No not the offline version.

0
Space-Age Communications Transitions to DevOps

ViaSat, a global provider of satellite and wireless communications, securely connects businesses, governments, and organizations to the Internet. Learn how ViaSat’s Network Solutions Engineer, drove the transition from a traditional network support to a DevOps-centric model.

 

Author Comment

by:cyncronit
ID: 22668168
In safe mode crm is not loaded, and the file is not created.
0
 
LVL 15

Expert Comment

by:WilyGuy
ID: 22677124
Strangely, I searched for it and didn't find it, but when I drill to that location, I do find it.

Any idea how over your limit the file makes you?  Can the limit be raised?
0
 
LVL 15

Expert Comment

by:WilyGuy
ID: 22677859
OK, I played around with it a bit.
I renamed the folder and closed and re-opened outlook.  No recreation.
I closed outlook, AND closed the host process (from the icon in the task tray) and re-opened.  It then recreated the file (and directory) and it was exactly the same size that it was previously.  mine is 11MB, so you should feel fortunate with your small file :)

There isn't much information out there (as you have surmised) so beyond a call to Microsoft where they will likely tell you that it is necessary for the Outlook client....I think raising your profile limit is the "easier" way to go.
0
 

Author Comment

by:cyncronit
ID: 22678186
Yes but the roaming profile limit is max. 30 MB as it is now or "no limit". I cannot live with no limit, the login time will increase to much.
0
 
LVL 15

Expert Comment

by:WilyGuy
ID: 22678667
Can you script the removal of the file on a logout event?
It will get recreated each time for each user and that may add some time to the front end, but maybe a viable workaround?
0
 

Accepted Solution

by:
ee_auto earned 0 total points
ID: 23268966
Question PAQ'd, 500 points refunded, and stored in the solution database.
0

Featured Post

Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This collection of functions covers all the normal rounding methods of just about any numeric value.
In our personal lives, we have well-designed consumer apps to delight us and make even the most complex transactions simple. Many enterprise applications, however, are a bit behind the times. For an enterprise app to be successful in today's tech wo…
The viewer will learn how to simulate a series of sales calls dependent on a single skill level and learn how to simulate a series of sales calls dependent on two skill levels. Simulating Independent Sales Calls: Enter .75 into cell C2 – “skill leve…
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question