Solved

OWA shows "cannot display the webpage" error

Posted on 2008-10-07
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Last Modified: 2013-11-29
Hi,

I was about to migrate the users to a new Exchange 2007 SP1 installation, but I am encountering a problem accessing OWA. If I attempt to access the website from the http://localhost/owa it reports: "Error 403.4 - Forbidden: SSL is required to view this resource." If I then append the address to https it simply tells me that the web page cannot be displayed, there is no more detail than that.

The certificate is from a good CA, autodiscover works fine, there are no other web sites on this server and the host header for the site is blank.

I'm at a loss, I hope someone can help me shed some light on this.
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Question by:gabiosz
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9 Comments
 
LVL 14

Expert Comment

by:plug1
ID: 22658447
You shoul dstart by resetting the virtual directoies by using the remove-owavirtualdirectory and new-owavirtualdirectory cmdlets.

http://technet.microsoft.com/en-us/library/bb124811(EXCHG.80).aspx
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Author Comment

by:gabiosz
ID: 22658527
Thanks, I have tried this, it hasn't helped.
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LVL 14

Expert Comment

by:plug1
ID: 22658536
Have you done it with all of the virtual directories?
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Author Comment

by:gabiosz
ID: 22658575
no, only the OWA directory. Which ones really need re-creating?
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Author Comment

by:gabiosz
ID: 22658689
I have re-created all of them and I still have the same issue.
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Accepted Solution

by:
gabiosz earned 0 total points
ID: 22658983
I have fixed it. It was an issue with the certifictae not being installed correctly. I re-keyed the certificate with the CA and re-installed it. Subsiquently it works!
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LVL 8

Expert Comment

by:mikainz
ID: 22659290
Does this error show up before or after the owa logon screen?
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Author Comment

by:gabiosz
ID: 22659309
That was the problem, it wouldn't get that far as any SSL attempts even to a test page would not display, it was an SSL certificate error, not an Exchange Virtual Directory issue.
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LVL 14

Expert Comment

by:plug1
ID: 22659791
Cool, well troubleshot!!
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