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installed new power supply CD will not work

Posted on 2008-10-07
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Last Modified: 2008-11-04
Had to installed a new power supply to Dell Dimension 5510. Getting the following error upon booting up.  Drive 2 not found Parallel ATA, PATA - 0 (PriIDE Master)  Strike F1 to continue or F2 setup.  Press F1 Windows load, but you get Hardware Update Wizard - Install SM Bus Controller.  I have tried to install driver for SM Bus Controller does not help.  Cannot get the CD/DVD to work.  HELP.
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Question by:Mitch4
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by:sgsm81
ID: 22659673
I think that refers to the Chipset driver

http://support.dell.com/support/downloads/
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by:DartPC
ID: 22662136
Do you have a second drive installed?
If you dont have a 2nd drive, go into the bios and set drive 2 to off and you should no longer get the message.
Im thinking the bios probably reset to default when you replaced the power supply.
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by:burrcm
ID: 22667197
Does the light on the front of the CD/DVD drive flick on and off as it boots? If not, either you haven't plugged it in or the new PSU is faulty. What caused the need to replace the PSU? If it was a power surge of some sort (i.e. lightning) you may have taken out the motherboard.

Chris B
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by:nobus
ID: 22667862
check if you see the drive in the bios; if NOT, it is bad, or not plugged in correct (said above); check ide and power cable(s)
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by:Mitch4
ID: 22675039
I tried installing the chipset driver.  It did not work.
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by:Mitch4
ID: 22675072
It has a Media Card Reader drive.
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by:Mitch4
ID: 22675114
The CD/DVD drive light comes on, but not the CD/DVD.  I have turned it on in the BIOs and I get the following error "Drive 2 cannot be found".  I installed a new IDE ribbon.  The hard drive on the computer works perfectly.  My conclusion is the CD/DVD drive is inoperable.
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by:nobus
ID: 22676111
try connecting the drive to the other ide port, and boot to cd (no disk connected) if that works, the drive is ok, but the controller is bad
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by:burrcm
ID: 22676224
Ensure that your IDE jumper settings are correct. Ideally both should be set to master/single with one device on each channel. Once this is established, set the bios drive detection to auto. If it fails, try both on the primary channel with the DVD set to slave, then both on the secondary channel set the same to test the controller as suggested above.

Chris B
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Mitch4 earned 0 total points
ID: 22768147
Tested and other components did not work. Therefore, concluded that the power spike that took out the power supply, damaged other components.  Not feasible to replace.  Scrapped the repairs.
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by:nobus
ID: 22768168
maybe bad caps :  www.badcaps.net
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