vwic-2mft-e1 card shows up as T1

I have a cisco vwic-2mft-e1 in my cisco 3725 and when i run the command "show diag" it comes up with
"
WIC Slot 2:
        T1 (2 port) WAN daughter card
        Hardware revision 1.0           Board revision B0
        Serial number     --------         Part number    800-04479-03
        FRU Part Number   WIC/VIC-T1,DUAL=

        Test history      0x0           RMA number     00-00-00
        Connector type    PCI
        EEPROM format version 1
        EEPROM contents (hex):
          0x20: 01 22 01 00 01 C2 64 C3 50 11 7F 03 00 00 00 00
          0x30: 58 00 00 00 02 10 28 00 FF FF FF FF FF FF FF FF

"


i was told i can use the command "card type" to change what type the card is, however i can not find how to use it. if you could explain why i cant use this command i would be most grateful.
Thanks in advance.
Router#sh diag
3725 Backplane EEPROM:
        PCB Serial Number        : ------------
        Processor type           : 61
        Top Assy. Part Number    : 800-16147-02
        Board Revision           : D0
        Fab Part Number          : 28-4226-06
        Deviation Number         : 65535-65535
        Manufacturing Test Data  : FF FF FF FF FF FF FF FF
        RMA Number               : 255-255-255-255
        RMA Test History         : FF
        RMA History              : FF
        Chassis Serial Number    : ------------
        Chassis MAC Address      : 0012.435c.2e40
        MAC Address block size   : 48
        Field Diagnostics Data   : FF FF FF FF FF FF FF FF
        Hardware Revision        : 0.1
        Number of Slots          : 2
        EEPROM format version 4
        EEPROM contents (hex):
          0x00: 04 FF C1 8B 4A 41 45 30 38 34 30 58 36 57 55 09
          0x10: 61 40 02 59 C0 46 03 20 00 3F 13 02 42 44 30 85
          0x20: 1C 10 82 06 80 FF FF FF FF C4 08 FF FF FF FF FF
          0x30: FF FF FF 81 FF FF FF FF 03 FF 04 FF C2 8B 4A 4D
          0x40: 58 30 38 34 37 4C 30 55 33 C3 06 00 12 43 5C 2E
          0x50: 40 43 00 30 C5 08 FF FF FF FF FF FF FF FF 41 00
          0x60: 01 01 02 FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
Slot 0:
        C3725 Mother board 2FE(TX)-3W Port adapter, 2 ports
        Port adapter is analyzed
        Port adapter insertion time unknown
        EEPROM contents at hardware discovery:
        PCB Serial Number        : ------------
        Processor type           : 61
        Top Assy. Part Number    : 800-16147-02
        Board Revision           : D0
        Fab Part Number          : 28-4226-06
        Deviation Number         : 65535-65535
        Manufacturing Test Data  : FF FF FF FF FF FF FF FF
        RMA Number               : 255-255-255-255
        RMA Test History         : FF
        RMA History              : FF
        Chassis Serial Number    : ------------
        Chassis MAC Address      : 0012.435c.2e40
        MAC Address block size   : 48
        Field Diagnostics Data   : FF FF FF FF FF FF FF FF
        Hardware Revision        : 0.1
        Number of Slots          : 2
        Product (FRU) Number     : C3725-2FE
        EEPROM format version 4
        EEPROM contents (hex):
          0x00: 04 FF C1 8B 4A 41 45 30 38 34 30 58 36 57 55 09
          0x10: 61 40 02 59 C0 46 03 20 00 3F 13 02 42 44 30 85
          0x20: 1C 10 82 06 80 FF FF FF FF C4 08 FF FF FF FF FF
          0x30: FF FF FF 81 FF FF FF FF 03 FF 04 FF C2 8B 4A 4D
          0x40: 58 30 38 34 37 4C 30 55 33 C3 06 00 12 43 5C 2E
          0x50: 40 43 00 30 C5 08 FF FF FF FF FF FF FF FF 41 00
          0x60: 01 01 02 FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
 
        WIC Slot 2:
        T1 (2 port) WAN daughter card
        Hardware revision 1.0           Board revision B0
        Serial number     --------      Part number    800-04479-03
        FRU Part Number   WIC/VIC-T1,DUAL=
 
        Test history      0x0           RMA number     00-00-00
        Connector type    PCI
        EEPROM format version 1
        EEPROM contents (hex):
          0x20: 01 22 01 00 01 C2 64 C3 50 11 7F 03 00 00 00 00
          0x30: 58 00 00 00 02 10 28 00 FF FF FF FF FF FF FF FF

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VardataAsked:
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lrmooreConnect With a Mentor Commented:
card type only works if the module is VWIC-2MFTT1/E1 where it can be either T1 or E1.
Yours "should" show up as controller e1 x/0 and x/1
You might need to upgrade the IOS to get the right drivers
Use this matrix to make sure you have the correct NM to work with the VWIC
http://www.cisco.com/en/US/docs/routers/access/interfaces/nm/hardware/installation/guide/OvrNetM.html
I think you need a NM-HD-2VE module to put the VWIC in and not the base WIC slots on the 3725
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lrmooreCommented:
>WIC/VIC-T1,DUAL=
This looks like you have a different module than the 2MFT-E1
Please verify the module part number on the front of the module itself

you should have card type command available.
Try:
Router#conf t
Router(config)#card ?
Router(config)#card type e1 2  <== "2" is slot number
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VardataAuthor Commented:
Thanks for the feedback lrmoore. The part number on the face says vwic-2mft-e1. We ran the serial number on Cisco's site and it said it was that part number. The option to change "card type" does not exist either. I'm thinking we have a counterfeit card. Any tips or tricks on how to determine this?
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VardataAuthor Commented:
Thanks..It ended up being the card.
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