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vwic-2mft-e1 card shows up as T1

Posted on 2008-10-07
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Last Modified: 2010-04-21
I have a cisco vwic-2mft-e1 in my cisco 3725 and when i run the command "show diag" it comes up with
"
WIC Slot 2:
        T1 (2 port) WAN daughter card
        Hardware revision 1.0           Board revision B0
        Serial number     --------         Part number    800-04479-03
        FRU Part Number   WIC/VIC-T1,DUAL=

        Test history      0x0           RMA number     00-00-00
        Connector type    PCI
        EEPROM format version 1
        EEPROM contents (hex):
          0x20: 01 22 01 00 01 C2 64 C3 50 11 7F 03 00 00 00 00
          0x30: 58 00 00 00 02 10 28 00 FF FF FF FF FF FF FF FF

"


i was told i can use the command "card type" to change what type the card is, however i can not find how to use it. if you could explain why i cant use this command i would be most grateful.
Thanks in advance.
Router#sh diag

3725 Backplane EEPROM:

        PCB Serial Number        : ------------

        Processor type           : 61

        Top Assy. Part Number    : 800-16147-02

        Board Revision           : D0

        Fab Part Number          : 28-4226-06

        Deviation Number         : 65535-65535

        Manufacturing Test Data  : FF FF FF FF FF FF FF FF

        RMA Number               : 255-255-255-255

        RMA Test History         : FF

        RMA History              : FF

        Chassis Serial Number    : ------------

        Chassis MAC Address      : 0012.435c.2e40

        MAC Address block size   : 48

        Field Diagnostics Data   : FF FF FF FF FF FF FF FF

        Hardware Revision        : 0.1

        Number of Slots          : 2

        EEPROM format version 4

        EEPROM contents (hex):

          0x00: 04 FF C1 8B 4A 41 45 30 38 34 30 58 36 57 55 09

          0x10: 61 40 02 59 C0 46 03 20 00 3F 13 02 42 44 30 85

          0x20: 1C 10 82 06 80 FF FF FF FF C4 08 FF FF FF FF FF

          0x30: FF FF FF 81 FF FF FF FF 03 FF 04 FF C2 8B 4A 4D

          0x40: 58 30 38 34 37 4C 30 55 33 C3 06 00 12 43 5C 2E

          0x50: 40 43 00 30 C5 08 FF FF FF FF FF FF FF FF 41 00

          0x60: 01 01 02 FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

Slot 0:

        C3725 Mother board 2FE(TX)-3W Port adapter, 2 ports

        Port adapter is analyzed

        Port adapter insertion time unknown

        EEPROM contents at hardware discovery:

        PCB Serial Number        : ------------

        Processor type           : 61

        Top Assy. Part Number    : 800-16147-02

        Board Revision           : D0

        Fab Part Number          : 28-4226-06

        Deviation Number         : 65535-65535

        Manufacturing Test Data  : FF FF FF FF FF FF FF FF

        RMA Number               : 255-255-255-255

        RMA Test History         : FF

        RMA History              : FF

        Chassis Serial Number    : ------------

        Chassis MAC Address      : 0012.435c.2e40

        MAC Address block size   : 48

        Field Diagnostics Data   : FF FF FF FF FF FF FF FF

        Hardware Revision        : 0.1

        Number of Slots          : 2

        Product (FRU) Number     : C3725-2FE

        EEPROM format version 4

        EEPROM contents (hex):

          0x00: 04 FF C1 8B 4A 41 45 30 38 34 30 58 36 57 55 09

          0x10: 61 40 02 59 C0 46 03 20 00 3F 13 02 42 44 30 85

          0x20: 1C 10 82 06 80 FF FF FF FF C4 08 FF FF FF FF FF

          0x30: FF FF FF 81 FF FF FF FF 03 FF 04 FF C2 8B 4A 4D

          0x40: 58 30 38 34 37 4C 30 55 33 C3 06 00 12 43 5C 2E

          0x50: 40 43 00 30 C5 08 FF FF FF FF FF FF FF FF 41 00

          0x60: 01 01 02 FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
 

        WIC Slot 2:

        T1 (2 port) WAN daughter card

        Hardware revision 1.0           Board revision B0

        Serial number     --------      Part number    800-04479-03

        FRU Part Number   WIC/VIC-T1,DUAL=
 

        Test history      0x0           RMA number     00-00-00

        Connector type    PCI

        EEPROM format version 1

        EEPROM contents (hex):

          0x20: 01 22 01 00 01 C2 64 C3 50 11 7F 03 00 00 00 00

          0x30: 58 00 00 00 02 10 28 00 FF FF FF FF FF FF FF FF

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Question by:Vardata
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4 Comments
 
LVL 79

Expert Comment

by:lrmoore
ID: 22664991
>WIC/VIC-T1,DUAL=
This looks like you have a different module than the 2MFT-E1
Please verify the module part number on the front of the module itself

you should have card type command available.
Try:
Router#conf t
Router(config)#card ?
Router(config)#card type e1 2  <== "2" is slot number
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Author Comment

by:Vardata
ID: 22670853
Thanks for the feedback lrmoore. The part number on the face says vwic-2mft-e1. We ran the serial number on Cisco's site and it said it was that part number. The option to change "card type" does not exist either. I'm thinking we have a counterfeit card. Any tips or tricks on how to determine this?
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LVL 79

Accepted Solution

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lrmoore earned 250 total points
ID: 22674970
card type only works if the module is VWIC-2MFTT1/E1 where it can be either T1 or E1.
Yours "should" show up as controller e1 x/0 and x/1
You might need to upgrade the IOS to get the right drivers
Use this matrix to make sure you have the correct NM to work with the VWIC
http://www.cisco.com/en/US/docs/routers/access/interfaces/nm/hardware/installation/guide/OvrNetM.html
I think you need a NM-HD-2VE module to put the VWIC in and not the base WIC slots on the 3725
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Author Closing Comment

by:Vardata
ID: 31503851
Thanks..It ended up being the card.
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