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"You do not have permission" on Public Folder ONLY in Outlook 2007 / Exchange 2003 - OL2003 works
Hello,
We have one user (a domain admin) who has Outlook 2007 in an Exchange 2003 environment. He is unable to post a new message to a public folder (where he is listed as 'Owner') and gets the error that he does not have permission to do so. However, using a different computer and Outlook 2003, he is able to post a new message to the public folder with no problems. Also, using OWA, that works too. We also tested with a different Outlook profile, logging on as another user who also has 'Owner' permissions and that also fails. He does have SP1 installed but it is looking like an Outlook 2007 problem. Can anyone help please? Thanks!
We have one user (a domain admin) who has Outlook 2007 in an Exchange 2003 environment. He is unable to post a new message to a public folder (where he is listed as 'Owner') and gets the error that he does not have permission to do so. However, using a different computer and Outlook 2003, he is able to post a new message to the public folder with no problems. Also, using OWA, that works too. We also tested with a different Outlook profile, logging on as another user who also has 'Owner' permissions and that also fails. He does have SP1 installed but it is looking like an Outlook 2007 problem. Can anyone help please? Thanks!
Try resetting the User's Account Password. Stop and Restart Outlook.
Are you using cached mode?
Try switching off cached mode and try again.
Try switching off cached mode and try again.
Also look at what the default form type is for the folder. It could be that the default form has some code behind it and is breaking teh security permissions - or is of the wrong form type.
What type of folder is it?
What is the default message class in the folder?
Does it use a custom form?
What type of folder is it?
What is the default message class in the folder?
Does it use a custom form?
ASKER
I actually tried turning off cached mode, and it had no effect. Thanks, though.
ASKER
I checked the default form type and it's Post (IPM.Post) and there is not a custom form for the folder.
Check the permissions tab on the folder (rightclick on folder in Outlook 2007 and select permissions tab). In OL2007 its possible to be owner but not have rights to create a new item. In OL2003 this is not possible.
ASKER
In Outlook 2007, when you open the properties of the problem public folder, the Permissions tab is not shown. We have confirmed the appropriate permissions are set by using Exchange System Manager, and also the PFDAVAdmin utility. The user is set to 'Owner' and we have also removed and re-added him. The DACL status in the PFDAVAdmin tool shows 'Good', and, again, it works as expected in Outlook 2003 and OWA.
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