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cannot get websense to use child domain user groups in filtering

have websense installed and inegrated with checkpoint. primarily using the websense to filter traffic for the remote office that has an edge unit there. the central server as wel as filtering server is here in the main office, at the remote site I have a server that is running dc agent, and network service. problem is that I can only filter by IP address, whereas I am supposed to be able to filter by user groups.
I set up the central server to access ldap both at the primary site as well as the dc running the child domain in the remote office. finally got communication going as far as the ldap goes but now I get this

10/06/2008 19:02:19,Warning,WebsenseDCAgent,XidDcAgent,WsNTDomainsWinImpl.cpp:318,0x20010001,System error while enumerating the domain controllers. domain: RITANI-NY ecode: 6118 : message: The list of servers for this workgroup is not currently available

once again policy server is in a different location than the child domain. when I run net view /domain from the policy server I do not see the child domain in the list. Any help would be appreciated
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GidonP
Asked:
GidonP
2 Solutions
 
SteveIT ManagerCommented:
Hi

Have you considered running Websense 7 which i believe has more flexibility ?

We had a similiar problem with AD integration via LDAP which seemed to work sporadically which is now OK since the upgrade.

NB an in place upgrade will currently not work as Websense have admitted a problem with the process, it will require a delete and re-install of Websense

Might be worth checking with Websense Support as well
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GidonPAuthor Commented:
resolved the issue by copying the DN straight from adsiedit, I guess I need to learn to type better. Also redid the root context and got it resolved. Mind you this was done while sitting on hold waiting for support. I am waiting for them to fix the in place upgrade issue before we upgrade.
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