exchange user can't receive external mail

I added a user to an existing Exchange server.  Everything is fine except she can't receive external mail, it bounces with No Such User.  Internally it works, and she can send externally.  I've checked everything I can think of.  Any suggestions?
cts-norwalkAsked:
Who is Participating?
 
gupnitCommented:
Hi,
How do mails come into Exchange!
Is there any Server that receives mails on your behalf?
Thanks
Nitin
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cts-norwalkAuthor Commented:
Solved.  Mail passes thru a spam service and the user had to be added there.  The client didn't tell me that.
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gupnitCommented:
Cool, see like I said it happens at times :-) !
Now you got to close the question also, because else it becomes an extra effort for EE Cleanup Volunteers like me ;-) !
Thanks
Nitin
0
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