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exchange user can't receive external mail

Posted on 2008-10-07
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Last Modified: 2012-05-05
I added a user to an existing Exchange server.  Everything is fine except she can't receive external mail, it bounces with No Such User.  Internally it works, and she can send externally.  I've checked everything I can think of.  Any suggestions?
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Question by:cts-norwalk
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gupnit earned 1000 total points
ID: 22661154
Hi,
How do mails come into Exchange!
Is there any Server that receives mails on your behalf?
Thanks
Nitin
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Author Comment

by:cts-norwalk
ID: 22661494
Solved.  Mail passes thru a spam service and the user had to be added there.  The client didn't tell me that.
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LVL 32

Expert Comment

by:gupnit
ID: 22662318
Cool, see like I said it happens at times :-) !
Now you got to close the question also, because else it becomes an extra effort for EE Cleanup Volunteers like me ;-) !
Thanks
Nitin
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