Solved

Administrator password stops working

Posted on 2008-10-07
3
276 Views
Last Modified: 2012-05-05
At random times, the AD administrator password stops working. We have another administrative account we use to login to the domain and change the administrator password back to something that will work. Within a little while, the administrator password stops working again.
Each time we login under the other administrative account, we reset it, and it will work again for a while.
Any ideas why this may be happening? We don't show anything in the event logs that seems to indicate a problem.
Thanks in advance for your help.
0
Comment
Question by:thecomputerdocs
  • 2
3 Comments
 
LVL 5

Expert Comment

by:jtarabay
ID: 22660615
Do you keep changing the password back to the same password?  It is possible that someone has the password and keeps changing it.  If this is not the case, scan your system for a root kit.  McAfee and Norton AntiVirus have this scan capability, other virus scanners probably do to.
0
 
LVL 5

Accepted Solution

by:
jtarabay earned 25 total points
ID: 22660640
This might help you find the root kit without purchasing anything:

http://technet.microsoft.com/en-us/sysinternals/bb897445.aspx

Also be sure to check the server for rogue accounts that might have been created.  Someone might have created an account and placed it in the administrator group, audit the group to assure only the proper users are members.
0
 
LVL 95

Assisted Solution

by:Lee W, MVP
Lee W, MVP earned 25 total points
ID: 22661360
Install the Account Lockout and Management Tools
http://www.microsoft.com/downloads/details.aspx?familyid=7AF2E69C-91F3-4E63-8629-B999ADDE0B9E&displaylang=en

then, next time it happens, check the account for more clues.
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Disabling the Directory Sync Service Account in Office 365 will stop directory synchronization from working.
In-place Upgrading Dirsync to Azure AD Connect
This tutorial will walk an individual through the process of configuring their Windows Server 2012 domain controller to synchronize its time with a trusted, external resource. Use Google, Bing, or other preferred search engine to locate trusted NTP …
This video shows how to use Hyena, from SystemTools Software, to bulk import 100 user accounts from an external text file. View in 1080p for best video quality.

820 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question