backing up to NAS box

backup exec 11d
The backup to tape completes fine but the backup to NAS in the last week is taking days to backup. it should take 13 hours to backup 220GB but now is backing up 70GB in that time.
It seems to be failing on the error message below:
Error category    : Other ErrorsError             : 8007000e - Ran out of memory
For additional information regarding this error refer to link V-79-32775-14
http://www.symantec.com/business/support/knowledge_base_sli.jsp?umi=EvtID=V-79-32775-14 
However, we are up to date so the hotfix recommended won't work, says mocrosoft.
i restarted the server about 3 weeks ago
Tim_PalmerukAsked:
Who is Participating?
 
Tim_PalmerukConnect With a Mentor Author Commented:
Didn't get a chance to check the memory. My colleague upgraded the firmware and rebooted the NAS box and the backup is now only taking an extra 2 hours to complete then normal. I'll continue to monitor this. Thanks for your help.
0
 
Paul SolovyovskySenior IT AdvisorCommented:
Check the memory and drive space on your temp file (on the media server usually the system volume)  on your media server and the NAS.  I have seen this when memory is close to the limit so that when backups are in process it starts running out of memory and stars using the page file a lot causing a slow down in the backup.
0
 
InterservCommented:
Antivirus could cause this issue if it is scanning the source or destination while backups are taking place.  You might see something in the event logs for your AV.  You might want to try disabling the AV as a test to see if it picks up, you should be able to tell rather quick without having to run an entire backup.  
0
 
Tim_PalmerukAuthor Commented:
The NAS box has 272GB free. For the backup folder size allowance [250GB], 76% is used and the backup is set to overwrite. The server has 4GB RAM.
I haven't looked at the anti virus yet although no changes have been made to this. I can ask my colleague to do this tomorrow as he's there and will also ask him to reboot the NAS box. Haven't seen any errors in the event log.
0
 
Paul SolovyovskySenior IT AdvisorCommented:
How much memory is used during normal operations vs during backup?
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.