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Outlook 2003 signature is messed up on reply...

Posted on 2008-10-07
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Last Modified: 2012-05-05
I have a signature file that is an htm file. It all looks fine, but when you click reply and it fills it into the e-mail you can see the senders e-mail address and information off to the right. It's as if there is no word wrap and it's trying to put it all on the same line.

I've tried doing things like making the table width 100% in hopes that it would push the other stuff down, or using <br> but nothing seems to work.

How can I make sure that the other content always goes below the signature in replies and other e-mails?
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Question by:wlandymore
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Expert Comment

by:RobinHuman
ID: 22660895
What does the signature look like if you go to Tools / Options / Mail format and click on the "signatures" button? Is it still messed - if so, edit it there and try again
Also, are you sending in HTML or Rich text - that will mess your formatting up as well
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LVL 32

Expert Comment

by:gupnit
ID: 22660903
Hi,
When you are replying to a mail, is it HTML format or is it Rich Text.
Make sure you have signatures for all 3 formats ie HTML, RTF, TXT in the folder C:\ or D:\Documents and Settings\USERNAME\Application Data\Microsoft\Signatures
Hope this helps
Thanks
Nitin
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Author Comment

by:wlandymore
ID: 22660906
It's HTML and it looks perfectly normal in the preview in the signatures section
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Author Comment

by:wlandymore
ID: 22660964
When you set the table in the signature to have width=100% it pushes everything way over to the side that it had there before so you almost can't see it, until you look at the scroll bar and see that it's just off the screen.

It's as if it's putting that information in it's own <div> and then setting it to be relative to where the signature is.  If you put a few breaks at the bottom (<br>) then it will move the problem down for the number of breaks, but you would need to put in about 20 to get it below the signature where it's supposed to be.
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Accepted Solution

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wlandymore earned 0 total points
ID: 22680889
found that this had to do with the settings under 'tools>options> mail format tab'

If you checked: Use Microsoft Office Word 2003 to edit e-mail messages

and lef the other one for RTF unchecked the problem went away. It could not be both checked or unchecked. Had to be just that one.
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