Solved

Symantec Mail Security - Content filtering is not removing all of the quarantined message.

Posted on 2008-10-07
1
995 Views
Last Modified: 2013-12-09
When I setup a Content filtering rule in Mail security it is only replacing part of the message with the replacement text.  I'm not sure why this is happening, it is trying to quarantine all of the correct emails.

The rule i have setup just checks for specific words within the body of the email by using a match list.  It is set to quarantine the message and replace the body of the message with a message explaining what has been done.  It seems to only replace the first part of the text, and the rest is still forwarded onto the user.
0
Comment
Question by:fhpcis
1 Comment
 

Accepted Solution

by:
fhpcis earned 0 total points
ID: 22720118
Symantec finally told be this is a problem with their software.  If you set the rule to scan internal emails and not incoming emails it will overwrite the entire message.
0

Featured Post

Live: Real-Time Solutions, Start Here

Receive instant 1:1 support from technology experts, using our real-time conversation and whiteboard interface. Your first 5 minutes are always free.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

These are on the increase and getting more common these days. Users who use the Google search engine may complain of having their search redirected to unwanted sites, regardless of what browser is used. This happens when the system is infected with…
PREFACE The purpose of this guide is to explain how to manually move a SEP client to a different client group by performing steps on the client-side. These steps may prove particularly useful because they allow the client to move after it has alrea…
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now