Solved

Microsoft, Exchange/Outlook, 2007/2003

Posted on 2008-10-07
1
381 Views
Last Modified: 2012-05-05
We have several users getting the "Your Mailbox is almost Full" message that generates based on our quota enforcement policies.  The problem is that after these users delete email from all folders including permanently deleting items from the 'Deleted Items' folder, the message still get generated and emailed to them.  They still are not able to send or receive email even after freeing up space.  What is causing this problem?  Why are these users still not able to send/receive email even after the take the steps to clean out there messages?
Quota-Enforcement.doc
0
Comment
Question by:CityOfRome
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 3

Accepted Solution

by:
DraconianSoul earned 125 total points
ID: 22662023
It looks like the quotas are not set correctly... the attachment shows the warning being sent at around 495MB, but the limit is 2168MB.  Why would the warning be at less than 25% of the limit?

There are three limits that you can set.  One is the warning which takes no action other than sending a warning.  The next is a disable send; the user will continue to receive mail but can no longer send anything.  The final limit is totally disabling the mailbox.  Since they are receiving the message, I'm assuming they've hit only the first or second limits.  Check your limits setting and make sure they make sense.  Typically you use the second limit, disable send, as the advertised limit.  The disable mailbox limit is your way of keeping mailboxes from growing out of control.
0

Featured Post

Online Training Solution

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action. Forget about retraining and skyrocket knowledge retention rates.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question