Solved

Black screen before the log on screen (Vista)

Posted on 2008-10-07
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Last Modified: 2013-11-08
Hello Experts,

I have been having this problem for several months and would like to get your thoughts on the situation.

The computer I have been using is having trouble using the nVidia Graphics driver (nVidia GeForce 8400 GS) suggested by windows update. I am unsure of the graphics card as there is no sticker on the box and I don't want to look inside as the computer is not mine(I don' want to break it more to be honest.)

The issue is that when windows has updated, including the graphics driver, the PC boots up great but just before it gets to the logon screen it just goes black. However when booting into safe mode it boots  up ok and can actually log on. I have tried updating just with this one driver and still an issue. Which is what has led me to believe the issue is with the graphics driver

The operating system is Windows Vista Home Premium sp1.

I hope you can help me!

Thanks in advance

Mike
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Question by:mike_broughan
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Accepted Solution

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joinaunion earned 250 total points
ID: 22662534
Go here it will ask to install active x to run the program it will tell you the exact driver to use.
http://www.nvidia.com/Download/Scan.aspx?lang=en-us
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Author Comment

by:mike_broughan
ID: 22700712
Thanks!

Worked a charm!

Mike
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Expert Comment

by:joinaunion
ID: 22706568
Glad to help :)
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