Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Outlook 2003 opens and immediately closes

Posted on 2008-10-07
6
Medium Priority
?
265 Views
Last Modified: 2010-04-08
This is what I tried already (none of these things worked):

- Started Outlook with the /safe switch
- Started Outlook with the /cleanprofile switch
- Reregistered OLE32.DLL
- Renamed outcmd.dat
- Uninstalled MS Office and reinstalled
- Applied SP3 to MS Office
- Created a new Outlook profile

The only thing that worked was logging in as a different user on the same machine, but there are so many custom setting on the correct user profile, that it would take a huge amount of time to recreate them.

The machine is an XP SP2  PC on a Windows domain with local profiles only.

Please help!
0
Comment
Question by:mikem2k
  • 3
  • 2
6 Comments
 
LVL 5

Expert Comment

by:ccns
ID: 22663226
The email profile could be corrupted.
if you know how recreate the email profile and see if this fixes the issue.
if you dont know how to recreate the email profile:
if user is using outlook without PST simply goto control panel > mail > mail profile and delete users profile and create new with username and exchange server etc.
if the user has PST files to hold email you will need to re-add these in.
If pop3 email do not do this. as will not help.
0
 
LVL 97

Expert Comment

by:war1
ID: 22663251
Hello mikem2k,

Check if the PST file is corrupt.  Locate and back up the PST file.  Run ScanPST on the PST file. Run it a couple of times until there is no error.

If no joy, check if a program running in the background is interfering with Gmail. Disable antivirus and other security programs running. Disable Google or MSN Desktop programs. Disable Google and Yahoo toolbars.

Hope this helps!
war1
0
 

Author Comment

by:mikem2k
ID: 22663461
I tried using scanpst.  There were minor errors which got fixed, but it didn't help.  I then renamed outlook.pst outlook.pstold and moved it to the My Documents folder, deleted the profile and tried to create a new Outlook profile, but it's still doing the same thing.  

Also, the mail protocol is POP and the user is a local admin if that helps at all.
0
NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!

 

Author Comment

by:mikem2k
ID: 22663473
I also uninstalled the Google toolbar.  There are no desktop search programs on the PC.  Neither helped.
0
 
LVL 97

Expert Comment

by:war1
ID: 22663604
There is a profile corruption that cannot be fixed by what you tried or what I suggested.  New profile is the only way to go.
0
 

Accepted Solution

by:
mikem2k earned 0 total points
ID: 22716530
I didn't want to give up and ended up uninstalling different programs - Timeslips was creating a conflict; removing it solved the problem, and Outlook even kept working after reinstalling Timeslips.
0

Featured Post

Ask an Anonymous Question!

Don't feel intimidated by what you don't know. Ask your question anonymously. It's easy! Learn more and upgrade.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Outlook for dependable use in a very small business   This article is about using the Outlook application (part of Microsoft Office) in a very small business, or for homeowners where dependability and reliability are critical requirements. This …
With so many activities to perform, Exchange administrators are always busy in organizations. If everything, including Exchange Servers, Outlook clients, and Office 365 accounts work without any issues, they can sit and relax. But unfortunately, it…
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

886 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question