Scan to shared folder using SMB - ISA 2004
Posted on 2008-10-07
I have a client who uses an OCE TDS400 plotter/scanner. The scanning function is configured to use SMB to forward scanned files to a shared folder on a W2K server. The domain controller is a W2K3 SBS with ISA 2004 installed.
This all worked fine until Friday, when I was working with Microsoft Professional Support to try to figure out why Outlook Web Access wouldn't work. As part of the troubleshooting they uninstalled and reinstalled ISA 2004. I expressed concern at the time about the custom rules, but they assured me that they had saved them using the backup function of ISA 2004 and that we'd reimport them. Unfortunately, after reinstalling ISA 2004, they discovered that for some reason they were unable to reimport the saved rules.
So the connection here is that scanning to the shared folder worked fine -- right up to momemnts before we uninstalled ISA 2004. Now the scanning component is unable to connect to the server. Microsft has pretty much washed their hands of it, saying that all internal network communications on the same LAN would be open by default anyway, so it couldn't be ISA 2004.
Bottom line question...is there anything in ISA I need to configure to allow the scanner to save files onto the server?
Thanks in advance for the help.