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marcodianaFlag for United States of America

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Quattro Pro X4 font issues

My client is running Word Perfect Office Suite X4 on Windows XP Pro with SP2.  Quattro Pro has already been reinstalled to see if this would resolve the issues but it hasn't.  Although there are quite a few things happening, first I'd like to figure out what's going on this the fonts.

(1)  Occasionally, in some certain cells, the font will not change when you make a selection.  The program appears to pick a font and apply that to some of the cell contents.  (see attached screenshot).  It would be difficult to replicate what it is doing because it is just something it shouldn't be doing in the first place.  You can't select a portion of the cells contents and format it differently than the rest of the cell contents, right?

(2)  When you attempt to select a different font, it will at times pick a font in the list just a few off from the one you selected.  For example, if you go to the font list and select System, but it will pick Times New Roman CE or Times New Roman CYR.  

(3)  Most of the time the default font appears to be System, but I think it is really something else because
if you actually choose System on another cell, the two fonts do not look the same.

Anyone ever seen this problem before?  Any idea what could be causing this?
QP-font.GIF
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Kenneth Hobson
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For (1), yes QP does as Excel does.  It allows you to format the text for each character in a cell.

You might try using QuickFormat (paint roller icon below the Format menu).

I can't check the other things until tonight.
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ASKER

I have tried using the Quick Format to no avail.  It will not reformat those particular cells that have the inconsistent formatting.  That's what is so bizarre!

Thanks
After you select the System font in the drop down list, press the Enter key.  

You can type System or any other font name in the drop down list and press enter to use that font as well.

Quickformat worked fine for me.

Not sure why you would get System as the default font.  Mine is Arial.
How do you set the default font?

I realize the using Quick Format may work for you, and it does work on my client's computer on all of the other cells.  It just won't work on these few cells with the bizarre formatting.  You can select the weird cell and format other cells, but not vice versa.  Plus, when you format Cell A to look like the odd one (call it Cell B), you can modify Cell A back to it's original format.

We can't seem to change the format of these particular cells at all.  We tried deleting the contents of the cells and reentering, but then all of the new cell contents are that bolder font.  We tried to copy/paste another cell, then edit the contents so it would say the right city, but when you re-type the contents, the original formatting returns.

I don't expect anyone else to replicate this situation because it is too weird.  I just wonder if there are suggestions on what could be causing it.  Could the fonts be corrupted?  Is it possible the workbook is corrupted?  What would we do if it was?

As you may be able to see from the screenshot, this workbook is a ".wb2" file.  I have no idea what version that is but you may.  I do know that some of his files are ".wb3" files and some are ".qpw" files.  This computer is about a month old (he got it because his old Win98 machine died a horrible death -- finally) and he purchased WP Office X4 Academic edition because he thought he'd have to get a machine with Vista and his older version of QP wouldn't run on it.  He ended up with XP Pro (thank goodness).
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Kenneth Hobson
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Thanks khobson!  You've been very helpful!  I'll give the macro a try as well as look at the link.  I've posted this same question on wpuniverse.com already.