Specific user cannot use Outlook Out of Office Assistant on Citrix server
Posted on 2008-10-07
We have one particular user that cannot user the Out of Office Assistant in Outlook when on our Citrix server. When they try to open it they get a message about "the command is not available". I have logged on to the same box with my user account and successfully opened the OOF. I have also tried to run the Detect and Repair option in Outlook while logged in as this user, but I cannot complete it because it's a Citrix/Terminal Server and the "install" won't start unless I access the machine directly. No other users are reporting this issue, it appears to be specific to this one user. I do not see any Event Log entries regarding the issue.
Any ideas? Thanks.