OUTLOOK.EXE Process Does Not Stop After Closing Outlook
Posted on 2008-10-07
I have a computer that has Microsoft Office Basic 2003 installed. When you close Outlook whether it is via File -> Quit or by clicking the X, the OUTLOOK.EXE and WINWORD.EXE processes continue to run in the background.
This problem continues to occur even if Outlook is started in safe mode using the "/a" switch, and with all Add-ins disabled. I have also tried renaming the ".srs" file in the Outlook data directory, which does not solve the problem either. Norton 360 is installed, which I thought might have also been causing the problem but even with it completely disabled the problem still exists.
Today I tried completely uninstalling Office and reinstalling it, the problem persists. Outlook is used heavily, but the .pst for this particular user is relatively small at 800MB, so I know the size of the file is not causing Outlook to stall either.
Any help with this would be much appreciated.