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Setting up HTTP printing where on LAN can "connect" and work and on the "WAN" the connect button is missing

Posted on 2008-10-07
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Last Modified: 2010-03-05
This is my first time settign up HTTP printing so I am very questionable as to what the problem is.  I can hit the printers locally by "http:\\server\printers" than I see the brother printer desired to be installed.  When on the LAN there is a connect button that works great and installs the printer properly.  When connecting to the server from the WAN "http:\\STATICWANIP\printes" I get all of the same functionality but the button that says "connect" is not there.  Thus, I am not able to install the printer to be used.

Facts:
- IIS is accessable from the WAN (hit the homepage or the printers interface)
- Tried Anonymous access on and off (IIS)
- Integrated Windows authentication is enabled (IIS)
- Printer has "everyone" right with full access
- works over the LAN but not the WAN  (Connect button missing)
- Tried access with a temp user with Administrative rights
- Port 80 is open and directed to the server (no other ports)
- Network printer with LAN IP address (not USB printer or LPT1)
- NEED HELP :(
 
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Question by:Pivnardo
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Accepted Solution

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Pivnardo earned 0 total points
ID: 22860470
I never found the exact solution.  I believe it was something related to the security or the computer or the permissions of IIS.
Regardless the problem was solved.  I decided to use port 9100 TCP direct to the printer.  I forwarded 9100 TCP traffic to the IP of the printer 192.168.1.50.
You can now simply install the printer on a client machine on the WAN using port 9100 during an IP printer installation.  Have the files or disk ready when installing. Do not try to pull the driver when installing.  Choose the "have disk" option to work around the problem.
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