Solved

VM frozen when EXEC backup runs

Posted on 2008-10-07
4
810 Views
Last Modified: 2013-12-01
Hi,
We are using VMware server 2.0 running on Windows server 2003 enterprise. We run Symantec backup exec12 to backup the vm folder. The vms become unaccessable every time the backup runs.

Get error message from the vm event "Operation on file "*******flat.vmdk" failed. if the file resides on a remote file system, please make sure your network connection and the server where this disk resides are functuioning properly. ......choose retry to attempt the operation again.....etc. The vm will back to normal if I click on "retry" button on the vm console.

I have tried running a script (vmrun) to restart vm after the backup job finishes, but that does not seem to solve the problem. Is there any way to solve the problem without using the backup agant? Is there a vm command I can use?

Thanks
0
Comment
Question by:deanbrandt
  • 2
  • 2
4 Comments
 
LVL 42

Accepted Solution

by:
paulsolov earned 250 total points
ID: 22665355
You cannot backup the vmdk files since Backup Exec uses VSS.  When you're trying to backup the vmdk files themselves there may be too much going on to quesce the data properly so that VSS can copy it.  You will need to install the remote agent onto the guest OS to do the backup.

You may also want to look at Backup Exec 12.5 which is avalable for download as of yesterday and has a vmware module (not sure if strictly for ESX and/or VMWare Server).

Another option is to install Symantec Backup Exec System Recovery Server onto the guest operating system.  This will image the servers and allow you to use backup exec to backup image. In case of recovery you can use vmware converter or symantec tools to convert to vmdk files and run from the last backup.  This will also do incremental backups and allows for P2V, V2V, and V2P restores.
0
 

Author Closing Comment

by:deanbrandt
ID: 31504107
Thanks for the information here, extensive, and correct
0
 

Author Comment

by:deanbrandt
ID: 22666392
is there any way to check the exec see if the pre/post command runs successfully? looks like exec pre/post command is the way to go but I can not find any syntax for it, the exec user manul is not helpful at all.
0
 
LVL 42

Expert Comment

by:paulsolov
ID: 22667402
FYI

Another way to do this is to setup a script to shutdown the virtual machine during backups, now it is just a flat file and backup exec can back it up wiht no problems. Once complete the script can be used to start up the virtual machine. I have seen customers use the script to stop the virtual machine, use xcopy to to a disk to disk copy to another file share and backup from the file share using backup exec or ntbackup
0

Featured Post

Zoho SalesIQ

Hassle-free live chat software re-imagined for business growth. 2 users, always free.

Join & Write a Comment

David Varnum recently wrote up his impressions of PRTG, based on a presentation by my colleague Christian at Tech Field Day at VMworld in Barcelona. Thanks David, for your detailed and honest evaluation!
HOW TO: Install and Configure VMware vSphere Hypervisor 6.5 (ESXi 6.5), Step by Step Tutorial with screenshots. From Download, Checking Media, to Completed Installation.
To efficiently enable the rotation of USB drives for backups, storage pools need to be created. This way no matter which USB drive is installed, the backups will successfully write without any administrative intervention. Multiple USB devices need t…
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…

757 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now