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Contacts are not in alphabetical order.  How do you reindex your contact list?

Posted on 2008-10-07
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Last Modified: 2012-05-05
One of our users had Outlook 2000.  The users in-box went over the 2 Gig limit and got corrupted.  We purchased a utility to fix the inbox and everything came back.  Intrestingly all the contacts are not in alphabetical order.  The only way to put it back in order is to edit the contact, change the first letter of the contact name to something different, change it back, and then save the contact.  It then puts the contact in the correct order.  Is there any kind of reindex process we can run on the .pst file that would automatically do this for us?  Also, we have now upgraded the user to Outlook 2007 which supports a 20gig .pst file.  Any help is greatly appreciated.
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Question by:kwh3856
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WilyGuy earned 500 total points
ID: 22665043
So clearly it isn't the "View" that is problematic else changing the contact would leave it in the same order.

I wonder if you export just the contacts, remove them from Outlook and then Import the Contacts.pst whether it would fix it?
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by:WilyGuy
ID: 22665050
You could also try switching the view (maybe By Category) Then back to Business Card?
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