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Black screen or no screen accessing virtual server via web browser

Posted on 2008-10-07
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Last Modified: 2012-05-05
A couple users are trying to access the virtual server via a web browser.  Their accounts have "Full, Modify, View, Remove, Change, and Control" permissions.  They can access the link.

User 1 can see the 4 virtual machines running (small screen captures), but when she tries to access the host she gets a black screen.

User 2 cannot see the 4 virtual machines running (small screen captures), but he can access the link.

Two other users can access the link just find an click on the virtual machines just fine.

Any ideas?
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Question by:smcitsv
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by:ifmtech
ID: 22690650
What browser/version are they all running?  I would recommend IE 6 or 7.  There are definite problems with trying to access vm's through FireFox.
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by:smcitsv
ID: 22712082
To answer your question the affected users are using IE 6 and 7, but the problem remains.  Could the VMM be managed by a GPO?

Thanks
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by:ifmtech
ID: 22712859
Are the users able to establish a Remote Desktop connection to the Vm's directly without going throuh VMM?  
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Accepted Solution

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smcitsv earned 0 total points
ID: 23109165
Thanks to all of you for your time, but ended up solving the issue which was related to permission to the folders holding the VM instance.

Thanks.
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