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How do I recover re-enabled account's calender?

Posted on 2008-10-07
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Last Modified: 2010-04-21
An employee left, and I disabled her account on SBS.  I then discovered that another employee was still using  the departed employee's calender as a shared calender, and needed its contents.
I restarted the departed employee's account, but when she tries to contact the calender, she gets an error message that exchange server is unavailable.  When I try to retrieve the calender from my account, I get a message that the information store cannot be opened.  I have restarted the Information Store on the server, but it hasn't solved the problem.
I don't have the departed employee's password; if necessary I could try to contact her and retrieve it.
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Question by:NinEliAbe
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6 Comments
 
LVL 33

Expert Comment

by:Exchange_Geek
ID: 22666965
Do you mean that when you are trying to view the free/busy information of the affected user in scheduling tab of your outlook - the information is not visible. ??

Or is it that you are trying to add the calendar via file - open other user's folder ??

Also, what you could do if you want to open the mailbox of the affected user.

Create a test user (any test mailbox user) - give that user send as / receive as rights on the mailbox store where the mailbox exists - now you can create a outlook profile for the test user and using the second method i was asking about - you can access the calendar / inbox / any other folder you want to access of the affected user.
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Author Comment

by:NinEliAbe
ID: 22667702
Thanks.  Basically I was trying to retrieve the calender from an account that I had disabled and re-enabled.  I finally was able to access the calender from another accounts shared calender after rebooting the Server, but now the calender is empty.  Is everything lost when one disables and re-enables an account, or is their a way to retrieve it?

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LVL 33

Expert Comment

by:Exchange_Geek
ID: 22667758
Enabling or disabling the account wont make any changes
Why don't you simply reset the password for that user and logon to the mailbox - after all i believe you might be having the domain admin rights?
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Author Comment

by:NinEliAbe
ID: 22668234
I was afraid if I reset the PW that might make the old data inaccessible.  Not so?
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LVL 33

Accepted Solution

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Exchange_Geek earned 500 total points
ID: 22668497
Not at all - how would that affect anything on Exchange - its a windows logon information  - do not worry
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Author Closing Comment

by:NinEliAbe
ID: 31504080
Worked.  For some reason I couldn't see the data as a shared calender, but it was there when I changed the password and logged in as the departed user.  
Many thanks for your support.
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