Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

How do I recover re-enabled account's calender?

Posted on 2008-10-07
6
Medium Priority
?
258 Views
Last Modified: 2010-04-21
An employee left, and I disabled her account on SBS.  I then discovered that another employee was still using  the departed employee's calender as a shared calender, and needed its contents.
I restarted the departed employee's account, but when she tries to contact the calender, she gets an error message that exchange server is unavailable.  When I try to retrieve the calender from my account, I get a message that the information store cannot be opened.  I have restarted the Information Store on the server, but it hasn't solved the problem.
I don't have the departed employee's password; if necessary I could try to contact her and retrieve it.
0
Comment
Question by:NinEliAbe
  • 3
  • 3
6 Comments
 
LVL 33

Expert Comment

by:Exchange_Geek
ID: 22666965
Do you mean that when you are trying to view the free/busy information of the affected user in scheduling tab of your outlook - the information is not visible. ??

Or is it that you are trying to add the calendar via file - open other user's folder ??

Also, what you could do if you want to open the mailbox of the affected user.

Create a test user (any test mailbox user) - give that user send as / receive as rights on the mailbox store where the mailbox exists - now you can create a outlook profile for the test user and using the second method i was asking about - you can access the calendar / inbox / any other folder you want to access of the affected user.
0
 

Author Comment

by:NinEliAbe
ID: 22667702
Thanks.  Basically I was trying to retrieve the calender from an account that I had disabled and re-enabled.  I finally was able to access the calender from another accounts shared calender after rebooting the Server, but now the calender is empty.  Is everything lost when one disables and re-enables an account, or is their a way to retrieve it?

0
 
LVL 33

Expert Comment

by:Exchange_Geek
ID: 22667758
Enabling or disabling the account wont make any changes
Why don't you simply reset the password for that user and logon to the mailbox - after all i believe you might be having the domain admin rights?
0
Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

 

Author Comment

by:NinEliAbe
ID: 22668234
I was afraid if I reset the PW that might make the old data inaccessible.  Not so?
0
 
LVL 33

Accepted Solution

by:
Exchange_Geek earned 2000 total points
ID: 22668497
Not at all - how would that affect anything on Exchange - its a windows logon information  - do not worry
0
 

Author Closing Comment

by:NinEliAbe
ID: 31504080
Worked.  For some reason I couldn't see the data as a shared calender, but it was there when I changed the password and logged in as the departed user.  
Many thanks for your support.
0

Featured Post

Visualize your virtual and backup environments

Create well-organized and polished visualizations of your virtual and backup environments when planning VMware vSphere, Microsoft Hyper-V or Veeam deployments. It helps you to gain better visibility and valuable business insights.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this post, I will showcase the steps for how to create groups in Office 365. Office 365 groups allow for ease of flexibility and collaboration between staff members.
Steps to fix error: “Couldn’t mount the database that you specified. Specified database: HU-DB; Error code: An Active Manager operation fail”
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Whether it be Exchange Server Crash Issues, Dirty Shutdown Errors or Failed to mount error, Stellar Phoenix Mailbox Exchange Recovery has always got your back. With the help of its easy to understand user interface and 3 simple steps recovery proced…
Suggested Courses

876 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question