Solved

Scan to File - File Storage Error - Failed to connect to network destination. Check destination path

Posted on 2008-10-07
5
9,673 Views
Last Modified: 2012-05-05
Hello,
We've had a Toshiba e-studio 350 multi-purpose coiper/scanner/printer in my office (I'm not expecting anyone to be familiar with this unit).  I'm able to print to, scan to email and scan to a shared drive on one of my servers (Windows 2003 SBS), but not to my file server (Windows 2003 Std. Edt), as I keep getting an errors (File Storage Error on the printer, "Failed to connect to network destination. Check destination path" on the log oof the printer.

I've tried turned on / off and even disable (Not Defined) the "Digitally sign communications" on Default Domain Controller Security Settings as well as Domain Security Policy

The folder is shared and the scan to file on the printer is using administrator login.

Thanks!
0
Comment
Question by:DAHITSydney
  • 3
5 Comments
 
LVL 18

Expert Comment

by:sk_raja_raja
ID: 22665538
Is the other file server a w2k3 server too?  I've run into the same issue if the server has SMB signing enabled in the local policy.

Ref this post,
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/2003_Server/Q_22935478.html
0
 
LVL 2

Author Comment

by:DAHITSydney
ID: 22665566
hi there,
i've tried turned on/off and even disable (not defined) the smb. it's currently disabled now; but still no joy

0
 
LVL 1

Expert Comment

by:ppaulo
ID: 22676798
Hi,

I believe that is a permission problem.
0
 
LVL 2

Author Comment

by:DAHITSydney
ID: 22684004
Hi ppaulo,

if it's a permission problem; i shouldn't have a problem scan to file using administrator account or my own account.
my account has full control access to any single folders in the company.

0
 
LVL 2

Accepted Solution

by:
DAHITSydney earned 0 total points
ID: 22699598
i fix it by myself
I put the NETBIOS setting to default.
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

This seems to be a very common error related to the Samsung printer driver. First, this is the error we're talking about: Log: System Type: Error Event: 7000 Agent Time: 3:37:24 am 22-Apr-09 Event Time: 6:07:24 pm 21-Apr-09 UTC Source: Se…
Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well.  Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures. In …
Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…
You have products, that come in variants and want to set different prices for them? Watch this micro tutorial that describes how to configure prices for Magento super attributes. Assigning simple products to configurable: We assigned simple products…

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now