Solved

Scan to File - File Storage Error - Failed to connect to network destination. Check destination path

Posted on 2008-10-07
5
9,735 Views
Last Modified: 2012-05-05
Hello,
We've had a Toshiba e-studio 350 multi-purpose coiper/scanner/printer in my office (I'm not expecting anyone to be familiar with this unit).  I'm able to print to, scan to email and scan to a shared drive on one of my servers (Windows 2003 SBS), but not to my file server (Windows 2003 Std. Edt), as I keep getting an errors (File Storage Error on the printer, "Failed to connect to network destination. Check destination path" on the log oof the printer.

I've tried turned on / off and even disable (Not Defined) the "Digitally sign communications" on Default Domain Controller Security Settings as well as Domain Security Policy

The folder is shared and the scan to file on the printer is using administrator login.

Thanks!
0
Comment
Question by:DAHITSydney
  • 3
5 Comments
 
LVL 18

Expert Comment

by:sk_raja_raja
ID: 22665538
Is the other file server a w2k3 server too?  I've run into the same issue if the server has SMB signing enabled in the local policy.

Ref this post,
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/2003_Server/Q_22935478.html
0
 
LVL 2

Author Comment

by:DAHITSydney
ID: 22665566
hi there,
i've tried turned on/off and even disable (not defined) the smb. it's currently disabled now; but still no joy

0
 
LVL 1

Expert Comment

by:ppaulo
ID: 22676798
Hi,

I believe that is a permission problem.
0
 
LVL 2

Author Comment

by:DAHITSydney
ID: 22684004
Hi ppaulo,

if it's a permission problem; i shouldn't have a problem scan to file using administrator account or my own account.
my account has full control access to any single folders in the company.

0
 
LVL 2

Accepted Solution

by:
DAHITSydney earned 0 total points
ID: 22699598
i fix it by myself
I put the NETBIOS setting to default.
0

Featured Post

Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Recently, I had the need to build a standalone system to run a point-of-sale system. I’m running this on a low-voltage Atom processor, so I wanted a light-weight operating system, but still needed Windows. I chose to use Microsoft Windows Server 200…
ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
With the power of JIRA, there's an unlimited number of ways you can customize it, use it and benefit from it. With that in mind, there's bound to be things that I wasn't able to cover in this course. With this summary we'll look at some places to go…
Video by: Mark
This lesson goes over how to construct ordered and unordered lists and how to create hyperlinks.

912 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now