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Domino Not Routing to Smarthost When Setting is Switched On

Posted on 2008-10-08
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Last Modified: 2013-11-16
We are turning on the setting for smarthost on our Domino server configuration document, however there is no routing being attempted when it is switched on, the config has definately been applied but it has no effect.

Setup Is Lotus Domino 7.02 to Exchange 2007

Could anyone advise as to what would stop the routing from taking place?
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Question by:NeoI5theOne
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5 Comments
 
LVL 9

Expert Comment

by:Housammuhanna
ID: 22667533
Are you able to telnet your SMARTHOST over port 25
Can you reach it or ping it
Can you reach the server using outlook
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Author Comment

by:NeoI5theOne
ID: 22667607
Hi,

Yep, all these things are fine, it doesn't reach that far though, because if it was an error at that stage I would expect to see a failure on the domino console.  Nothing happens on the Domino console at all.

The only effect of turning the setting on is that those users who have a person documents setup as 'other internet mail' get relayed to the smarthost, even though the address is external, it doesn't do anything with mail on the internal domain.  Which I find strange.
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LVL 20

Expert Comment

by:brwwiggins
ID: 22668725
smarthost is used to route mail for entries domino cannot match in the directory or those with non-domino person documents. Is that what you are trying to configure?
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Accepted Solution

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NeoI5theOne earned 0 total points
ID: 22668867
Yep, I've just found why, we had the 'Verify that local domain recipients exist in the Domino Directory' setting enabled under inbound controls.  So now all successfully routing to the Exchange server.

We still have an issue though, we have some users who have person documents setup with a smtp address for our domain but set as 'Other Internet Mail' and being delivered to an external address, these are trying to delivery to our smathost and failing.  How can we get round this?
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LVL 63

Expert Comment

by:SysExpert
ID: 22670689
If they have a mail file then I think that they should NOT be using Other Internet Mail.

Test with a test user.

 
I hope this helps !
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