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  • Status: Solved
  • Priority: Medium
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Experiencing an Internet outage at one location at the same time each day.

Our company has one site that looses internet connectiviety at about the same time every day (for about an hour). Is there any way to troubleshoot this occurance?
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ccsoitd1
Asked:
ccsoitd1
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1 Solution
 
Kamran ArshadCommented:
Hi,

Have you tried to sniff the traffic to check for possible errors? Use Wireshark;

www.wireshark.org

Incase you are new to wireshark;

wiki.wireshark.org
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wulfhereCommented:
Can you give us any more information? What kind of Internet connection does the site have? Have you spoken with the ISP? What kind of equipment is handling the Internet connection? Does it offer any logging?
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ccsoitd1Author Commented:
The site has Embarq DSL and we are currently keeping a log of when the stoppage occurs. I will also get a specific error message.
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ccsoitd1Author Commented:
It seems that Embarq has a problem with their modem and circuit. Using a network packet "sniffing" tool helped to convince them that the problem was in thier equipment.
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