Solved

Complete uninstall of office

Posted on 2008-10-08
8
292 Views
Last Modified: 2008-10-27
I have a system that I would like to do a complete uninstall of office on, and then reinstall office. However I want this to act like office was never installed on this system in the first place. I have tried using Microsoft's clean up util but no luck is there a good way to do this? The main reason why I want to do this is because Microsoft Picture Manager is broke, when I open a jpg or png file on this system the Picture manager tries to open but just sits there until I kill it. I have tried doing a repair, add/remove features, unistalling, rebooting. After reinstalling office the system remembers all the settings so that is not fixing the proplem.
0
Comment
Question by:paragondie
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
8 Comments
 
LVL 27

Expert Comment

by:michko
ID: 22670226
Try this:

Uninstall Office.  Reboot.  Go to C:\Program Files and delete the entire Microsoft Office folder.  Download and install CCleaner (www.ccleaner.com).  Run both its cleanup function and its registry cleaner.  Reboot.  Run CCleaner (cleanup and registry cleaner) again.  Reboot one more time, then reinstall Office.

0
 

Author Comment

by:paragondie
ID: 22671361
No Dice. After doing this it still remembered all office settings as well as e-mail users ect...
I want this install to act like office was never installed on this system in the first place. Even going as far as having to activate the software with Microsoft and re setup all settings e-mail users ect...
0
 
LVL 27

Assisted Solution

by:michko
michko earned 200 total points
ID: 22671671
CCleaner's registry scanner (Issues -> Scan for Issues) usually does an excellent job of deleting unneeded registry entries - and once you uninstall Office and delete the Office folder, it should have cleaned those out.

Download the Office 2003 Resource Kit from here:
http://www.microsoft.com/office/orkarchive/2003ddl.htm

This will give you an uninstaller that you can use to choose what you want to uninstall, including registry entries and user settings.

There is also the Office Removal Wizard.  However, this was for earlier versions of Office (up to 2000), so not sure if it will work for 2003 or not.
http://office.microsoft.com/en-us/orkXP/HA011362891033.aspx

0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:paragondie
ID: 22671771
I don't see an uninstaller there (at least not called out as such) what exe file do I need to download to give me these options?
0
 
LVL 27

Expert Comment

by:michko
ID: 22672050
The Office 2003 Editions Resource Kit, the executable is Ork.exe
0
 

Accepted Solution

by:
paragondie earned 0 total points
ID: 22678151
Michko thanks for that. That did fix my issue with the picture manager not working, however it still is not a clean install, and it remembers all the users settings. So in other words it did fix my issue that started this whole thing, but I would still like to find a way to get a 1,000% clean uninstall of office.
0
 

Expert Comment

by:denparrish
ID: 34328328
Neither the ORK from the resource kit, nor the MS Fixit tool for "completely" removing office will do what it claims to do.  I have been stuck in Outlook 2003's safe mode for days, trying unsuccessfully to find any way to completely remove Office.
0
 
LVL 27

Expert Comment

by:michko
ID: 34334119
denparrish -

You are posting in a question that has been closed.  Recommend you open a new post to give your question the attention it deserves.

You could take a look at this solution, see if the steps outlined help:
http://www.experts-exchange.com/Microsoft/Applications/Q_26666462.html

0

Featured Post

Revamp Your Training Process

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article we discuss how to recover the missing Outlook 2011 for Mac data like Emails and Contacts manually.
You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
The viewer will learn how to simulate a series of coin tosses with the rand() function and learn how to make these “tosses” depend on a predetermined probability. Flipping Coins in Excel: Enter =RAND() into cell A2: Recalculate the random variable…
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question