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Complete uninstall of office

Posted on 2008-10-08
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Last Modified: 2008-10-27
I have a system that I would like to do a complete uninstall of office on, and then reinstall office. However I want this to act like office was never installed on this system in the first place. I have tried using Microsoft's clean up util but no luck is there a good way to do this? The main reason why I want to do this is because Microsoft Picture Manager is broke, when I open a jpg or png file on this system the Picture manager tries to open but just sits there until I kill it. I have tried doing a repair, add/remove features, unistalling, rebooting. After reinstalling office the system remembers all the settings so that is not fixing the proplem.
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Question by:paragondie
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8 Comments
 
LVL 27

Expert Comment

by:michko
ID: 22670226
Try this:

Uninstall Office.  Reboot.  Go to C:\Program Files and delete the entire Microsoft Office folder.  Download and install CCleaner (www.ccleaner.com).  Run both its cleanup function and its registry cleaner.  Reboot.  Run CCleaner (cleanup and registry cleaner) again.  Reboot one more time, then reinstall Office.

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Author Comment

by:paragondie
ID: 22671361
No Dice. After doing this it still remembered all office settings as well as e-mail users ect...
I want this install to act like office was never installed on this system in the first place. Even going as far as having to activate the software with Microsoft and re setup all settings e-mail users ect...
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LVL 27

Assisted Solution

by:michko
michko earned 800 total points
ID: 22671671
CCleaner's registry scanner (Issues -> Scan for Issues) usually does an excellent job of deleting unneeded registry entries - and once you uninstall Office and delete the Office folder, it should have cleaned those out.

Download the Office 2003 Resource Kit from here:
http://www.microsoft.com/office/orkarchive/2003ddl.htm

This will give you an uninstaller that you can use to choose what you want to uninstall, including registry entries and user settings.

There is also the Office Removal Wizard.  However, this was for earlier versions of Office (up to 2000), so not sure if it will work for 2003 or not.
http://office.microsoft.com/en-us/orkXP/HA011362891033.aspx

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Author Comment

by:paragondie
ID: 22671771
I don't see an uninstaller there (at least not called out as such) what exe file do I need to download to give me these options?
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LVL 27

Expert Comment

by:michko
ID: 22672050
The Office 2003 Editions Resource Kit, the executable is Ork.exe
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Accepted Solution

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paragondie earned 0 total points
ID: 22678151
Michko thanks for that. That did fix my issue with the picture manager not working, however it still is not a clean install, and it remembers all the users settings. So in other words it did fix my issue that started this whole thing, but I would still like to find a way to get a 1,000% clean uninstall of office.
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Expert Comment

by:denparrish
ID: 34328328
Neither the ORK from the resource kit, nor the MS Fixit tool for "completely" removing office will do what it claims to do.  I have been stuck in Outlook 2003's safe mode for days, trying unsuccessfully to find any way to completely remove Office.
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LVL 27

Expert Comment

by:michko
ID: 34334119
denparrish -

You are posting in a question that has been closed.  Recommend you open a new post to give your question the attention it deserves.

You could take a look at this solution, see if the steps outlined help:
http://www.experts-exchange.com/Microsoft/Applications/Q_26666462.html

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