Solved

problem accessing internet form XP and IE 7

Posted on 2008-10-08
5
255 Views
Last Modified: 2013-12-08
Hello

I am using win xp and ie 7 in my laptop - problem is in accessing internet - it is not resolving any dns or http, ftp query - everything is fine - wireless good connection - ethernet good connection - i can ping my gateway - tracert also not resolving -

i had same problem before - tried hard but in the end i reinstalled the OS that time - but there should be some solution for that -

everything is fine - firewall settings - virus application settings - i checked by disalbing as well - but still no luck

i tried other web browser as well but not working -

if someone can help me out with this problem

thanks

0
Comment
Question by:techsysnet
5 Comments
 
LVL 6

Expert Comment

by:Hisham_Elkouha
ID: 22668624
please snapshot the IPCONFIG /ALL result

there is something wrong with the DNS
0
 

Accepted Solution

by:
M Wall earned 500 total points
ID: 22668658
Techsysnet,

It may be your DNS settings. Can you ping an IP address?

Try this one for google.com - 10.168.32.173.



0
 
LVL 4

Expert Comment

by:Chris James
ID: 22669493
If you're connected to a router, make sure the router is picking up proper DNS settings that your ISP provides, or better yet change the DNS settings to:

208.67.222.222
208.67.220.220
0
 
LVL 97

Expert Comment

by:war1
ID: 22669864
Hello techsysnet,

1. Run this script to fix your connection. The script reinstall winsock, TCP/IP stack, and HOSTS file.
http://downloads.subratam.org/WinsockFix.zip

2. If no joy, clear your DNS cache.  Go to Start > Run and type CMD
and hit OK.  At the command prompt, type

ipconfig /flushDNS

and hit OK to apply.

3. Clear your cache.  Go to Tools > Internet Options > General tab.  Under Temporary Internet Files, click "Delete Files" button. Also click "Delete Cookies" button. Click OK.

4. If no joy, check if your PC is blocking the site.  Do a search for HOSTS file and open it with an editor like Notepad. Delete any line that has the blocked site in it.

HOSTS file is located in
Windows XP      =      C:\WINDOWS\SYSTEM32\DRIVERS\ETC
Windows 2K     =     C:\WINNT\SYSTEM32\DRIVERS\ETC
Win 98/ME     =     C:\WINDOWS

It is a hidden file. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.

6. Check if antispyware, antivirus, or firewall is blocking the websites. Disable these programs one by one.

Hope this helps!
war1
0

Featured Post

Gigs: Get Your Project Delivered by an Expert

Select from freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Ever notice how you can't use a new drive in Windows without having Windows assigning a Disk Signature?  Ever have a signature collision problem (especially with Virtual Machines?)  This article is intended to help you understand what's going on and…
This article offers some helpful and general tips for safe browsing and online shopping. It offers simple and manageable procedures that help to ensure the safety of one's personal information and the security of any devices.
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…

786 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question