Link to home
Start Free TrialLog in
Avatar of techsysnet
techsysnetFlag for United Kingdom of Great Britain and Northern Ireland

asked on

problem accessing internet form XP and IE 7

Hello

I am using win xp and ie 7 in my laptop - problem is in accessing internet - it is not resolving any dns or http, ftp query - everything is fine - wireless good connection - ethernet good connection - i can ping my gateway - tracert also not resolving -

i had same problem before - tried hard but in the end i reinstalled the OS that time - but there should be some solution for that -

everything is fine - firewall settings - virus application settings - i checked by disalbing as well - but still no luck

i tried other web browser as well but not working -

if someone can help me out with this problem

thanks

Avatar of Hisham_Elkouha
Hisham_Elkouha
Flag of United Kingdom of Great Britain and Northern Ireland image

please snapshot the IPCONFIG /ALL result

there is something wrong with the DNS
ASKER CERTIFIED SOLUTION
Avatar of M Wall
M Wall

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
If you're connected to a router, make sure the router is picking up proper DNS settings that your ISP provides, or better yet change the DNS settings to:

208.67.222.222
208.67.220.220
Avatar of war1
Hello techsysnet,

1. Run this script to fix your connection. The script reinstall winsock, TCP/IP stack, and HOSTS file.
http://downloads.subratam.org/WinsockFix.zip

2. If no joy, clear your DNS cache.  Go to Start > Run and type CMD
and hit OK.  At the command prompt, type

ipconfig /flushDNS

and hit OK to apply.

3. Clear your cache.  Go to Tools > Internet Options > General tab.  Under Temporary Internet Files, click "Delete Files" button. Also click "Delete Cookies" button. Click OK.

4. If no joy, check if your PC is blocking the site.  Do a search for HOSTS file and open it with an editor like Notepad. Delete any line that has the blocked site in it.

HOSTS file is located in
Windows XP      =      C:\WINDOWS\SYSTEM32\DRIVERS\ETC
Windows 2K     =     C:\WINNT\SYSTEM32\DRIVERS\ETC
Win 98/ME     =     C:\WINDOWS

It is a hidden file. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.

6. Check if antispyware, antivirus, or firewall is blocking the websites. Disable these programs one by one.

Hope this helps!
war1