Using Send As in Outlook 2003

Posted on 2008-10-08
Last Modified: 2012-05-05
One user wishes to send mail via Outlook 2003/Exchange 2003 as someone else (Send As in Outlook).  This someone else is an alias in her AD profile (no real user account in our AD).  When she attempts this, she gets the "You do not have the permission to send the message on behalf of the specified user".  I've looked over other articles and see that it's necessary to grant that person Send As permission (for "This object only") and went as far as restarting the mail store on Exchange without any success.  What haven't I done that's required?

Thank you.
Question by:ejefferson213
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 2
LVL 20

Expert Comment

ID: 22669743
you need to set up a second account - the second account should be pop/smtp with the internal ip address and AD username and password - and the alias email address you want to use.
Then you can configure outlook not to receive mail for this account (in define send/receive groups)
then when you create an email you will have a new button on the toolbar for account.
You will also be able to define a second signature that will change automatically.
LVL 20

Expert Comment

ID: 22669752
to clarify - that is a second account in outlook - not a second AD account, or a second profile.
LVL 20

Expert Comment

ID: 22669874
send as - is only to send as another AD user that has given you permission to send on their behalf - eg a manager/secretary - not for the purpose of sending as the alias.
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!


Author Comment

ID: 22670278
Thank you for the prompt response and clairification.  My understanding now is that when I use that second account, it will automatically appear to be coming from my alias.  However, when I did as you said, and send an email using that account, I'm getting an email back from the system stating: "Unable to relay for xxxx" where xxxx is the external recipient I'm trying to reach. What's up with that?
LVL 20

Expert Comment

ID: 22670339
your exchange server will need to be configured to allow an authenticated user to send mail - check the username and password you used - did you do the test button on the account setup?
LVL 20

Accepted Solution

wolfcamel earned 500 total points
ID: 22670524
default smtp server, access, relay, users - allow authenticated users to submit and relay

Author Closing Comment

ID: 31504262
After changing Exchange to allow authenicated machines to relay mail, it worked perfectly.  Thank you very much for your help!!

Featured Post

Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question