Solved

Common customer contact list in Exchange 2007 - Outlook 2003/2007 environment

Posted on 2008-10-08
1
775 Views
Last Modified: 2012-06-27
We are moving to exchange 2007 and our previous mail server software provided a company wide customer contact list. This list was easily accessible and addresses could be picked from this list at point of sending an email. What is the best way of achieving this facility in Exchange 2007. Address lists / Public folders? Are addresses only to do with manipulating active directory entries or can external addresses be put in address lists?

Thanks
0
Comment
Question by:wsmyth
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 58

Accepted Solution

by:
tigermatt earned 500 total points
ID: 22670262
The usual way to achieve this is to create a Contacts Public Folder which contains an entry for each of your customers. To send an email, users can open the Public Folder, right-click the appropriate customer's record and choose the option to send them an email.

You could potentially use an Address List which is configured on the Exchange side. However, this has a number of disadvantages, most notably the fact that you have to add all the contacts to Active Directory as Contact objects - making it more inconvenient for them to be managed, you will end up with all the customers in the GAL.

-tigermatt
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
EXCHANGE, SPF 2 55
Exchange 2016 Self Signed Certs 2 43
Exchange 2010 CAS array Load Balancing. 7 59
Change Exchange sync schedule on Samsung Galaxy S8 1 62
Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data‚Ķ
how to add IIS SMTP to handle application/Scanner relays into office 365.

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question