unable to load usb drivers  error code 39

Posted on 2008-10-08
Last Modified: 2013-12-01
I have been unable to resolve my problem of not being able to get USB working , either with the on board USB , or  with a new add on trust 5 port  usb  2.0 controller  card .

I have tried the usual (uninstalling / re installing ) but I still get unable to load drivers code 39 in device Mgr
Currently I have disabled the USB in the BIOS & am currently only trying to get the Trust add on card to work , thus eliminating the IBM internal hardware .

If you require furthe info let me know .  
Win XP SP3 on a Thinkcentre 8084 / 77G
Question by:lobdinkus
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LVL 10

Expert Comment

ID: 22670395
Try this driver utility.
It sometimes solves the strangest driver issues.
Hope it helps.
LVL 14

Assisted Solution

by:Dhiraj Mutha
Dhiraj Mutha earned 500 total points
ID: 22671514
Go to registry editor:
Go to the following key
My Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\USBSTOR
Than, in the right pane you will find a string value called Start. Changes its value to 3

Author Comment

ID: 22673772
Registry Key already has value of 3 , any other ideas . I'm currently installing all the latest drivers suggested by drivermax & the latest chipset drv's
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LVL 14

Accepted Solution

Dhiraj Mutha earned 500 total points
ID: 22675585
Just try the solutions suggested, if that does not work than the best solution will be to repair the OS which will definately resolve the problem.

Author Comment

ID: 22676940
I have updated all the drivers , still the same errors , I have tried doing a repair using setup on CD  but at the stage of selecting the installation on partition the option to repair is not available , I really do not want to do a clean install of XP , any other suggestions ?
LVL 14

Assisted Solution

by:Dhiraj Mutha
Dhiraj Mutha earned 500 total points
ID: 22677536
Do one thing... Go to C:\windows\inf   folder (this is hidden). you will find a file called USBSTOR.inf, try opening that file, and let me know are you able to open it, if yes than, right click on that file and click on install.

Author Comment

ID: 22712685
Was still not any further .so reinstalled OS as this seemed to be the only way forward , but tkx for the suggestions .

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